Ashley Martinez
San Antonio,TX
Summary
Dynamic sales associate with a proven track record in upselling and customer engagement. Strong communication skills and time management expertise contribute to achieving sales goals and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Left Driver
Lift Company
San Antonio, Texas
01.2024 - Current
- Provided safe transportation for passengers in various weather conditions.
- Followed safety regulations and state laws governing vehicle operation.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Communicated effectively with riders to enhance customer experience.
- Adapted to diverse passenger needs while maintaining professionalism.
- Maintained cleanliness of the vehicle to ensure comfort and safety.
Sales Associate
Bath & Body Works Inc.
San Antonio, Texas
11.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Guided customers in product selection, sizing, and styling to enhance satisfaction.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and concerns promptly and professionally.
- Worked with sales team to develop strategies that improved overall sales performance.
- Created promotional strategies that boosted sales volume.
Sales Associate
Victoria's Secret & PINK
San Antonio, Texas
09.2022 - 01.2024
- Provided excellent customer service to enhance shopping experience.
- Assisted customers in locating desired products, answering questions and offering product advice to enhance their shopping experience.
- Resolved customer inquiries and concerns promptly and professionally.
- Resolved customer complaints professionally, ensuring satisfaction and fostering repeat business.
- Upsold additional items based on customer interests and needs.
- Developed and implemented promotional strategies that contributed to increased sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
GED -
THE GOOD SAMARITAN
San Antonio, TX01-2009
Skills
- Route optimization
- Vehicle maintenance
- Fare collection
- Logistics management
- Transaction processing
- Customer service
- Customer interaction
- Sales strategies
- Sales achievement
- Product knowledge
- Time management
- Communication proficiency
- Store opening and closing
Timeline
Left Driver
Lift Company
01.2024 - Current
Sales Associate
Bath & Body Works Inc.
11.2023 - 01.2024
Sales Associate
Victoria's Secret & PINK
09.2022 - 01.2024
GED -
THE GOOD SAMARITAN