Ashley Matson
Chicago,IL
Summary
Freelance contractor with excellent communication and organizational skills. Self-motivated and reliable, highly effective at supporting multiple projects and finding the best solutions. Demonstrates expert level attention to detail asking questions for clarification to make sure a project is completed properly the first time it is done. Extremely self-disciplined with a proven ability to work from home and complete work in a timely manner.
Overview
9
9
years of professional experience
Work History
Independent Contractor - Flex Driver
Amazon
12.2023 - Current
- Accept delivery routes from the application
- Arrive for route within 5-15 minutes for scheduled start time
- Check in for route with facial recognition and driver’s license in warehouse
- Scan route out of warehouse
- Scan all 30-48 packages and label them based on stop for route
- Sort packages for delivering in your vehicle to make your route as fast and efficient as possible
- Maintain safe practice driving well using navigation system out on route
- Scan each package at destination arrival and place in area customer request, take photo of delivered package
- After route complete if any packages where undelivered return them to the warehouse
Independent Contractor - Delivery Driver
Fooda
10.2023 - Current
- Check in daily with dispatch to confirm I received pick up for that day
- Ask for manifest at restaurant and count product to make sure it matches manifest record
- Return product to dock, sort and count product for each company
- Check email for assigned company's manifest for delivery from dock for that day
- Review email manifest and match multiple restaurants to complete for delivery
- Understand navigation system to get delivery to the company in delivery window
- Setup up delivery in a catering and professional manor
- Take photos of completed delivery to the company for management records
Independent Contractor - Cat Sitter
Meowtel
08.2023 - Current
- Have a passion for cats and their wellbeing to provide excellent in-home care
- Maintain a calendar schedule for new and returning clients to see when services are available
- Maintain a work zone area where services are provided to clients
- Manage Sitter listing with my level of experience what I can and cannot do for them within services being provided
- Be responsive to request within a timely manner as they come in on to my app
- Have clear and concise writing and communication skills
- Prescreen new clients request
- Accept reservation request
- Setup meet and greet managing scheduling that is most adequate for both the client and myself
- Meet client and cat, go over how the client cares for their cat in home
- Food, Litter, water, supplements and medications
- Toys to play with do's and don’ts with their cat
- Parking and key exchange well coming and going to their property for care
- Start reservation; each reservation provides at least 1 updated photo or video for client of their cat feed the cat, fresh water, clean litter box, and administer and medications
- Arrange for return of keys at the end of reservation
Independent Contractor - Shopper and Delivery Driver
Instacart
03.2020 - 12.2023
- Maintain complete documentation and records of all purchasing activities
- Determined lowest possible cost, factoring in quality and reliability when it came to the in-store product that was being purchased by client
- Maintained focus and organization to regularly complete task with precision, timeliness and flexibility to accommodate clients’ needs and request
- Solved diverse supply chain problems involving numerous sources
- Logistics and scheduling factors, when store of clients choosing was out of product at their request
- Reviewed order updates to identify the best practices aligned with completing order for client
- Maintained safe practice driving well using navigation to get order delivered to customer in designated time frame allotted
Notary Public
Notary Public
, USA
08.2022 - 03.2023
- Maintain a Schedule to offer services for clients
- Market my small business to obtain customers
- Administer testimony under oath for discovery procedure process
- Maintain a Journal log for all documents and customers I provided signature or witness too
- Read over Document for area of notary signature needed, signed and stamped for verification
- Accept Payment from client for services provided
Independent Contractor - Driver
Lyft
07.2017 - 03.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Completed routine pre and post trip inspections to evaluate vehicles and assess maintenance needs
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk
- Updated personal logs and business tracking documents accurately and according to schedule more clients
- Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by 15%
- Generated consistent referrals and repeat business by providing friendly and fast service
- Achieved consistent safety targets by adjusting driving routes to different roads to maintain volume of traffic to get clients to their destination as quickly and safely as possible
Independent Contractor - Personal Assistant and Secretary
Task Rabbit
07.2016 - 07.2018
- Assessed project plans, spoke with clients to better understand project scope and clients desires
- Reviewed contractor invoices approving payments on acceptable work
- Learned how to complete a task with minimal supervision, contributing to the success of the project
- Organized materials, tools, and equipment to supply myself for success of the project at hand
- Conferred with clients by telephone, chat or email to provide information about the services that would be provided to complete a task upon request of their need
- Built and maintained excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual request
- (This resulted in repeat clients often.)
- Managed the calendar to strategically coordinate appointments with clients so there was a set schedule for the week
- Answered questions and addressed, or resolved issues to satisfy client’s needs
Server, Bartender and Manager
Third Rail Tavern
08.2015 - 12.2017
- Maintained a high level of customer service to all customers and product delivery personal
- Operated digital computer system for managing customers check and what they ordered
- Serve safe certified for alcohol and food to the public
- Maintained policy to ID for alcohol beverage
- Maintained a clean and health environment for not only the customer, yet the staff as well
- Accepted payments for all services and products purchased for customers
- Wrote out checks to Food and Alcohol delivery's
- Accepted Rent checks from tenants living above establishment
- Attended all staff meetings including with upper management and owner
- Maintained my own schedule along with taking on other staff scheduling changes
Independent Contractor - Secretary
Tire Kickers
03.2016 - 05.2017
- Maintained two database systems, one excel spread sheet, one documentation records
- Opened files, looked over inspection documentation for any missing information, renamed file to match inspection report, matched with profile to be submitted to uber
- Managed a high volume of inspections on a weekly basis
- Maintained a very high attention to detail to make sure there were no typo errors on reports or files
- Managed a very intense level of demand for turnaround of completed inspection reports for accounts to be completed by requested deadline
Education
High School Diploma -
Big Lake High School
Big Lake, MN06.2009
McLennan Community College
Waco, TXSkills
- Interpersonal Skills
- Scheduling
- Multi-tasking
- Attention to Detail
- Positive Attitude
- Application Skills
- Excel Spread Sheet
- Contract Preparation
- Google Meet
- Word Processing
- Dropbox
Timeline
Independent Contractor - Flex Driver
Amazon
12.2023 - Current
Independent Contractor - Delivery Driver
Fooda
10.2023 - Current
Independent Contractor - Cat Sitter
Meowtel
08.2023 - Current
Notary Public
Notary Public
08.2022 - 03.2023
Independent Contractor - Shopper and Delivery Driver
Instacart
03.2020 - 12.2023
Independent Contractor - Driver
Lyft
07.2017 - 03.2020
Independent Contractor - Personal Assistant and Secretary
Task Rabbit
07.2016 - 07.2018
Independent Contractor - Secretary
Tire Kickers
03.2016 - 05.2017
Server, Bartender and Manager
Third Rail Tavern
08.2015 - 12.2017
High School Diploma -
Big Lake High School
McLennan Community College