Hard working, focused and motivated individual with an extensive background in the hospitality industry. Highly experienced at successfully handling tables of all sizes with impeccable service skills. Adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, while driven by a passion for continuous learning and successfully navigating change.
Hi, I’m
Ashley McDowell
Portland,OR
Summary
Overview
9
years of professional experience
Work History
Central Distribution CenterSalem, OR.
Warehouse Associate
01.2023 - 12.2023
Job overview
- Prepared products, supplies, equipment and other items for use by assembling and adjusting them as necessary
- Assembled orders from stock ensuring that the correct number and types of products were picked accurately
- Kept shelves and workstations areas neat and tidy to maintain safe work environment
Carlton CornerCarlton, OR.
Server
09.2021 - 06.2022
Job overview
- Provided exceptional service to high volume of daily customers
- Maintained a professional and inviting dining experience for customers
- Responded efficiently to guest inquiries and complaints in a professional manner
Shari’s Cafe & PiesPendleton, OR.
Server
06.2020 - 09.2020
Job overview
- Facilitated prompt and accurate processing of customers orders
- Performed opening and closing duties such as setting up the dining area, restocking supplies and maintaining a clean environment
- Operated POS terminals to input orders, split bills and calculate totals
Golden Valley BreweryMcMinnville, OR.
Server/Bartender
07.2019 - 04.2020
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Maintained knowledge of current menu items, specialty items and food/beverage preparation
- Accurately recorded orders on cash register and point-of-sale system
Spirit Mountain CasinoGrand Ronde, OR.
Bartender
06.2019 - 10.2019
Job overview
- Facilitating to guests- taking orders and assuring proper age and identification
- Mix cocktails, pour beers, wine and take food orders
- Use POS to ring in orders, take in payments, and give back change to patrons
- Maintain a clean work area while being prompt and observant of customers
McMenamins Hotel OregonMcMinnville, OR.
Server/Bartender
10.2014 - 06.2019
Job overview
- Serve and mix craft cocktails, draft beers and wine while maintaining up to date with all current and new products
- Follow all OLCC rules and regulations efficiently, monitoring alcohol intake
- Finding and learning new ways to appropriately handle out of hand situations and how to avoid at all costs
- Maintaining a clean and organized restaurant and bar consistently and providing warm welcomes to guests, ensuring a positive time
Burger KingMcMinnville, OR.
Team Leader/Crew Member
09.2014 - 06.2017
Job overview
- Managed headset in the drive-thru; receiving orders, making beverages while handling cash and providing change to customers
- Performed cashier duties such as taking orders, collecting payments and providing accurate change
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Assembled and served meals according to specific guest requirements
Education
McMinnville High SchoolMcMinnville, OR.
High School Diploma
03-2012
University Overview
Chemeketa Community CollegeMcMinnville, OR.
General Studies
University Overview
Skills
- Multiple years of direct experience
- Multitasking
- Maintaining order
- Team oriented
- Motivating others and self
- Strong drive
- Suggestive sales techniques
- High-volume dining
- Hospitality service expertise
Timeline
Warehouse Associate
Central Distribution Center
01.2023 - 12.2023
Server
Carlton Corner
09.2021 - 06.2022
Server
Shari’s Cafe & Pies
06.2020 - 09.2020
Server/Bartender
Golden Valley Brewery
07.2019 - 04.2020
Bartender
Spirit Mountain Casino
06.2019 - 10.2019
Server/Bartender
McMenamins Hotel Oregon
10.2014 - 06.2019
Team Leader/Crew Member
Burger King
09.2014 - 06.2017
McMinnville High School
High School Diploma
Chemeketa Community College
General Studies