Experienced healthcare professional with a strong background in patient care, administrative support, and health information management. Demonstrated ability to multitask, prioritize work efficiently, and maintain a high degree of integrity and confidentiality. Excellent communication and organizational skills with a proven track record of ensuring smooth operations and compliance with regulations.
Strong personal computer skills.
Experience with Homecare Homebase software program preferred.
Able to receive and express detailed information through oral and written communications
Can demonstrated commitment to the hospice theory of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA/Unit Secretary
North Central Baptist Hospital
San Antonio, TX
2023.12 - Current
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Answered telephone calls promptly and directed them to appropriate personnel or departments.
Transports patients from one location to another in an efficient manner.
CNA Supervisor
Devine Grace
San Antonio, TX
2021.05 - Current
Coordinate advertising for seniors who need extra care
Creating and running marketing campaigns
Identifying strategies to increase occupancy
Customizing policy and procedures based on services the care home provides
Compliant with applicable federal, state, and local laws and regulations
Building and collaborating expense reports
Hiring, coaching, and managing daily operations.
CNA - Certified Nursing Assistant
Private Duty In Home
San Antonio, TX
2022.04 - 2024.01
Assisting with daily ADL'S
Housekeeping duties
DR appts/errands
Food Prep
Grocery shopping.
Caregiver
Caregiver, Inc.
New Braunfels, TX
2023.01 - 2023.11
Lead the staff with appropriate management and supervision, motivation for productivity, delegation of duties and problem solving of staff issues
Provide initial and ongoing training to staff as appropriate
Ensure Lead Staff are providing the initial and ongoing training to Residential Aides
Ensure compliance of schedules
Oversight of Trust Fund procedures of weekly spending money and other purchases
Recommend areas of staff improvement and potential training opportunities
Must be able to decide, direct and implement appropriate relief in emergency situations to include working the role of the Lead Staff or Residential Aide as necessary.
Resident Care Coordinator
Graceland Assisted Living
Garden Ridge, TX
2023.04 - 2023.05
Primary responsibility is to oversee the status and health condition of all the residents, coordinate care with family, outside agencies and residents' primary care doctor
You will assist residents regarding health-related issues and delegate caregivers and instruct them on their daily functions with residents
You will always ensure staff adherence to laws and regulation
Standards of care will be met and exceed guideline as well as supervising staff.
Administrative Manager
The Canyons of Stone Oak Memory Care
San Antonio, TX
2021.10 - 2022.05
Ensured the community is in compliance with applicable federal, state, and local laws and regulations
Collaborates and process expense reports
Hiring, coaching, performance management, daily operations, supervision and discipline, training for staff
Assists in maintaining an effective community relations program and promotes a positive reputation to serve the best interest of the facility, community, and internal/external customers
Maintains communication between governing boards, medical staff, and department heads by attending meetings and coordinating interdepartmental functioning
Assists the Administrator with human resource related activities, including recruitment, employment of qualified staff, termination, assignment and evaluation of staff, employee relations, and in-service / continuing education.
CNA - Certified Nursing Assistant
HOPE HOSPICE
New Braunfels, TX
2018.01 - 2021.10
Supervision and performance of team members
Providing palliative care to terminally ill patients
Maintain proper documentation while reporting to supervisor
Assisting with ADL's, ROM.
Education
High school diploma -
Canyon High School
05.2005
Skills
Scheduling appointments
Invoice Processing
Data Entry
Caregiving
Office Administration
Memory Care
Dementia Care
Alzheimer's Care
Professional Communication
Phone call answering
Patient Care
Certification
CNA
CPR Certification
Timeline
PCA/Unit Secretary
North Central Baptist Hospital
2023.12 - Current
Resident Care Coordinator
Graceland Assisted Living
2023.04 - 2023.05
Caregiver
Caregiver, Inc.
2023.01 - 2023.11
CNA - Certified Nursing Assistant
Private Duty In Home
2022.04 - 2024.01
Administrative Manager
The Canyons of Stone Oak Memory Care
2021.10 - 2022.05
CNA Supervisor
Devine Grace
2021.05 - Current
CNA - Certified Nursing Assistant
HOPE HOSPICE
2018.01 - 2021.10
High school diploma -
Canyon High School
CNA
CPR Certification
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