Ashley McKinney
Mesa,AZ
Summary
To obtain a challenging career as a representative in a well-reputed organization, where I can deploy my experience and skills for continuous professional growth as well as to achieve organization's objectives
Overview
6
6
years of professional experience
Work History
Waitress
Jai’s Dining Company
Phoenix, AZ
03.2024 - Current
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Waitress
Sandbar Mexican Grill
Chandler, AZ
06.2022 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Customer Service Representative
University of Phoenix
Phoenix, AZ
05.2020 - 05.2022
- Provide support for prospective and current students throughout the enrollment process
- Make outbound marketing calls and answer inbound calls providing customer service answering questions and/or concerns
- Use resources and coaching to help achieve students goals
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Maccy
Chandler, AZ
12.2018 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School - undefined
Marcos De Niza High School
Tempe, AZ05.2011
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Decision-making
Timeline
Waitress
Jai’s Dining Company
03.2024 - Current
Waitress
Sandbar Mexican Grill
06.2022 - 12.2023
Customer Service Representative
University of Phoenix
05.2020 - 05.2022
Sales Associate
Maccy
12.2018 - 04.2020
High School - undefined
Marcos De Niza High School