Summary
Overview
Work History
Education
Skills
Timeline
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Ashley McKnight

Richmond,UT

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2026
2026
years of professional experience

Work History

Dental Assistant

ABC Pediatrics Dentistry
  • Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
  • Promoted a positive environment for patients and staff through effective communication and teamwork.
  • Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Product Sales Associate

BELFOR Franchise Group
2020 - Current
  • Trained new team members on best practices for product knowledge, sales techniques, and customer service excellence.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Actively participated in team meetings and brainstorming sessions, contributing ideas for enhancing sales processes or improving customer experiences.
  • Resolved customer concerns promptly and professionally, maintaining high satisfaction ratings and protecting the company''s reputation.
  • Organization of all New Buyer Training after contracts are singed.
  • Put on professional events for franchises to network and also meet with business coaches.

Education

Associate of Science - Nursing

Utah State University
Logan, UT

Associate of Applied Science - Nursing

Weber State University
Ogden, UT

Skills

  • Organized
  • Critical thinking
  • Professional and mature
  • Excel spreadsheets
  • Team player
  • Invoice processing
  • Report analysis
  • Word
  • Administrative experience
  • Interpersonal communication
  • Meticulous attention to detail
  • Information confidentiality
  • Customer service

Timeline

Dental Assistant

ABC Pediatrics Dentistry

Product Sales Associate

BELFOR Franchise Group
2020 - Current

Associate of Science - Nursing

Utah State University

Associate of Applied Science - Nursing

Weber State University

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Ashley McKnight