Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

ASHLEY MCLAREN

Arlington Heights,IL

Summary

To whom it may concern,

After a few years in the business world I am prompted to write to express my interest in furthering my career with this organization. My dedication, coupled with continued education, would make me a desirable candidate for this company. I possess extraordinary analytical, organizational, and communication skills on a professional level. I am a highly motivated professional who enjoys taking ownership of one’s work. I adapt quickly to any working field and have a record of maintaining high quality performance throughout my schooling and work history. I am in a position to offer a professional work ethic, upper mobility, along with reliability, and enthusiasm. I enjoy working with others and always meet challenges head on. I am extremely responsible, adaptable, flexible, and organized. I appreciate your time to review my resume. I am confident that I am an asset to this organization.

Thank you for your time and consideration. I look forward to hearing from you.

Respectfully submitted,

ASHLEY MCLAREN

Objective:
Administration/ Management/ Customer Service/ Training Specialist/ Data Entry/ Leave Specialist/Financial Services/Distribution Specialist

SUMMARY Excellent financial, cash handling and customer service skills. Strong interpersonal and written communication skills. Demonstrated strong work ethic and leadership skills; dependable and enthusiastic employee. Goal-oriented individual; able to work independently as well as in a team.

Overview

12
12
years of professional experience

Work History

Mail Processing/Distribution Associate

United States Postal Service
11.2012 - Current
  • On a rotation basis, loads mail onto automated equipment
  • Monitors flow of mail to ensure continuous feed
  • Prepares work area, ensuring all necessary and materials are in place
  • Riffle or verify mail to ensure sortation accuracy as needed
  • Follows established safe work methods, procedures and safety precautions
  • Culling out non-process able items; enters sort plan and starts equipment
  • Sweeps separated mail from bins stacker, runs machine reports and clear jams
  • Knowledgeable on labor laws from handbook
  • Reliable on proper representation for carrying out rules/regulations
  • Performs a variety of clerk duties required to process mail
  • Examine balances in advance deposit accounts; and record and bill mail requiring special service
  • Examines paperwork thoroughly to oversee best decision making on case-by-case basis

Customer Service Care Specialist

Verizon Wireless Call Center
02.2017 - 06.2018
  • Answer phones
  • Processed payments for bill
  • Trouble shoot devices
  • Prepares work area, ensuring all necessary and materials are in place
  • Ordered Devices and other accessories
  • Performs detail notation on account for next rep to see and understand
  • Examine balances in advance deposit accounts; and record and bill mail requiring special service

Customer Service Specialist/Receptionist

Seville Staffing
02.2012 - 06.2014
  • Answer phones
  • Processed payments
  • Processed/Filed paperwork
  • Processed leave of employment (medical-FMLA)
  • Enter patient/customer information on database
  • Knowledge of medical terminology
  • Responsible for making decisions

Education

Bachelor of Science - Business Administration, Management, Psychology

Northern IL University
DeKalb, IL
05.2025

Associate of Arts - Psychology

William Rainey Harper College
Palatine, IL
05.2023

Associate of Science -

William Rainey Harper College
Palatine, IL
05.2023

High School Diploma -

Rich Central High School
Olympia Fields, IL
05.2010

Skills

  • Skills in MS Word, Excel, PowerPoint, Internet, 10-key, typing 40 wpm
  • Skills/Qualifications: Organization, Typing, Data Entry Skills, Memo building, Attention to detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information, Results Driven

Affiliations

•Southland Scholarship Foundation-Present

•The Single Parent Foundation- Present

•USPS Safety Ambassador -Present

•Student Support Services 2008-2011

•Debutante of 2010

•Junior Achievement 2009

Timeline

Customer Service Care Specialist

Verizon Wireless Call Center
02.2017 - 06.2018

Mail Processing/Distribution Associate

United States Postal Service
11.2012 - Current

Customer Service Specialist/Receptionist

Seville Staffing
02.2012 - 06.2014

Bachelor of Science - Business Administration, Management, Psychology

Northern IL University

Associate of Arts - Psychology

William Rainey Harper College

Associate of Science -

William Rainey Harper College

High School Diploma -

Rich Central High School
ASHLEY MCLAREN