Ashley Medel
Gary,IN
Summary
Proactive Underwriting Associate II with extensive experience in underwriting methodologies and client relationship management. Strengthened client relationships and supported cross-functional teams to ensure seamless policy administration. Skilled in training new hires, handling sensitive information, and demonstrates effective decision-making in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Underwriting Associate II
Chubb Insurance
07.2019 - Current
- Participated in ongoing professional development opportunities, staying current with industry best practices for underwriting methodologies and procedures.
- Strengthened relationships with key clients by providing exceptional service and support throughout the underwriting process, resulting in increased business retention rates.
- Adhered to strict confidentiality protocols while handling sensitive client information, maintaining a high degree of professionalism at all times.
- Supported team members during peak workflow periods, helping to maintain consistent turnaround times for application processing.
- Collaborated with cross-functional teams such as claims, finance, and legal departments to ensure seamless policy administration and risk management practices.
- Maintained high levels of customer satisfaction by promptly addressing inquiries and resolving any issues related to underwritten policies.
- Trained and delivered feedback to new hires on underwriting policies and desk management. Hand crafted guides and created a presentation on desk management.
Sales Associate
Bob's Furniture
05.2016 - 06.2019
- Built relationships with customers to encourage repeat business.
- Exceeded monthly sales targets. As a part time associate, my average sales a year were $460,000.
- Thoroughly educated clients on financing options and warranty information.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Psychology And Criminal Justice
Lewis University
Romeoville, IL11-2018
Skills
- Organizational Skills
- Excellent Written and Verbal Communication
- Reliability
- Project Coordination
- Problem-solving aptitude
- Professional Demeanor
- Time management abilities
- Analytical Thinking
- Documentation and Recordkeeping
- Team Collaboration
- Adaptability
Timeline
Underwriting Associate II
Chubb Insurance
07.2019 - Current
Sales Associate
Bob's Furniture
05.2016 - 06.2019
Bachelor of Arts - Psychology And Criminal Justice
Lewis University
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