Ashley Medrano
Summary
Certified Medical Assistant with 2 years of specialized experience in dermatology, skilled in-patient preparation, minor surgical assistance, wound care, and dermatologic procedures. Adept at managing high-volume clinics, maintaining meticulous medical records, and providing compassionate patient education. Eager to expand scope of practice by applying advanced clinical skills, supporting multidisciplinary teams, and contributing to improved patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dermatology of New Mexico
Albuquerque
11.2024 - Current
- Assisted physicians with patient examinations and treatments in dermatology settings.
- Managed patient records using electronic health record systems for accuracy and efficiency.
- Prepared examination rooms ensuring cleanliness and availability of necessary supplies.
- Scheduled patient appointments and coordinated follow-up visits for optimal care.
- Educated patients on skincare routines and post-treatment care instructions effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
Cashier Team Lead
TJX Companies
Albuquerque
08.2023 - 09.2024
- Supervised cashier team for efficient checkout operations and customer service.
- Trained new cashiers on register procedures and customer interaction standards.
- Resolved customer complaints effectively, maintaining a positive shopping experience.
- Assisted customers with locating items within the store when requested.
- Coordinated with other departments when additional support was needed during peak hours.
- Answered phone calls to assist customers with questions and orders.
Cashier
Freddy's Frozen Custard & Steakburgers
Albuquerque
11.2021 - 09.2023
- Processed customer transactions accurately and efficiently at busy service counter.
- Managed cash register, ensuring proper handling of cash and card payments.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to promote a welcoming environment.
- Assisted in training new staff on register operations and customer interaction standards.
Cashier
Burger King
Albuquerque
05.2021 - 09.2021
- Processed customer transactions at busy service counter, ensuring accuracy and efficiency during peak hours.
- Greeted customers and addressed inquiries about products and services, enhancing customer experience.
- Organized and restocked shelves with merchandise, maintaining product availability and store presentation.
- Followed company policies for food safety and sanitation practices diligently.
Education
Certificate - Medical Assistant
Pima Medical Institute
Albuquerque, NM10-2024
High School Diploma -
West Mesa High Schooll
6701 Fortuna RD NW Albuquerque, NM 8712105-2022
Some College (No Degree) - Nursing
University of New Mexico
Albuquerque, NM06-2026
Skills
- Patient care and assessments
- Phlebotomy techniques
- Vital sign monitoring techniques
- Wound care and irrigation
- Suture removal skills
- EKG administration techniques
- Ear irrigation procedures
- Equipment sterilization practices
- Electronic health records
- HIPAA compliance
- Medical terminology expertise
- Appointment scheduling
- Specimen labeling accuracy
- Customer service
- Team leadership
- Fluent in Spanish communication
- Vital sign monitors
Languages
Spanish
Full Professional
Certification
- BLS
Timeline
Medical Assistant
Dermatology of New Mexico
11.2024 - Current
Cashier Team Lead
TJX Companies
08.2023 - 09.2024
Cashier
Freddy's Frozen Custard & Steakburgers
11.2021 - 09.2023
Cashier
Burger King
05.2021 - 09.2021
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
West Mesa High Schooll
Some College (No Degree) - Nursing
University of New Mexico