Ashley Melville
Altamonte Springs,FL
Summary
Dependable and detail-oriented professional to leverage eleven years of identifying and resolving operational issues. Self-motivated professional known for prioritizing tasks, being a team player, and having excellent time management skills. Well-versed in luxury retail in operations, customer service, visual merchandising, and fashion styling.
Overview
15
15
years of professional experience
Work History
Operations Associate
Neiman Marcus
11.2013 - Current
- In charge of overseeing storewide online orders and maintaining operational excellence by being in the top ten stores exceeding company goals.
- Helping customers find specific products, answered questions and offering product advice.
- Develop and maintain knowledge of cutting-edge fashion and understand fashion trends and how they pertain to merchandising the floor.
- Assist with all trunk shows, personal appearance set-ups and preparation.
- Expedites merchandise transfers, customer sends, and RTV’s with urgency.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Operations Associate
Micheal Kors
11.2016 - 04.2018
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Created presentation of merchandise to engage customers and help stimulate sales activity.
- Carried out duties within fast-paced retail environment, providing organized stocking methods, and plans.
- Replenished items to maintain stock availability.
Stock Lead
Ross Stores
10.2009 - 11.2013
- Works in areas of stock, merchandise presentation, processing, markdowns and customer service.
Education
Bachelor of Science - Marketing
Western Governors University
Salt Lake City, UT07.2025
Associate of Arts - Business Administration
Seminole State College
2015
Certificate - Online Marketing
Shaw Academy
2015
High School Diploma -
Lake Mary High School
2008
Skills
- Teamwork and Collaboration
- Time management abilities
- Problem-solving aptitude
- Inventory Replenishment
- Operational Efficiency
- Decision-Making
- Verbal and written communication
Timeline
Operations Associate
Micheal Kors
11.2016 - 04.2018
Operations Associate
Neiman Marcus
11.2013 - Current
Stock Lead
Ross Stores
10.2009 - 11.2013
Bachelor of Science - Marketing
Western Governors University
Associate of Arts - Business Administration
Seminole State College
Certificate - Online Marketing
Shaw Academy
High School Diploma -
Lake Mary High School