Ashley Mendez
Houston,TX
Summary
Driven by a results-focused approach, I streamlined kitchen operations at Chipotle, enhancing efficiency and guest satisfaction. My expertise in kitchen organization and strong leadership skills led to significant staff development and productivity improvements. I excel in fostering team cohesion and upholding high sanitation standards, contributing to a positive and efficient work environment. I am currently a student at the University of Houston where I am pursuing my interest in Psychology to become a psychiatrist. I have always found the functions of the brain fascinating for it has so much control over our behavior, personality, and social capability. I aspire to invest my skills as well as my time into a job that will benefit me with more knowledge, work experience and aid in my aspirations of becoming a psychiatrist.
Overview
4
4
years of professional experience
Work History
Kitchen Leader
Chipotle
Houston, TX
07.2024 - Current
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Increased overall guest satisfaction by addressing customer concerns promptly and professionally.
- Collaborated with front-of-house staff to ensure seamless communication and smooth service during busy shifts.
Certified Trainer
Chipotle
Houston, TX
07.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
Waitress Supervisor
Pupuseria Y Variedades Ashley
Houston, TX
12.2021 - 12.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Secretary Manager
Ashley’s Party Moonwalks
Houston, TX
12.2020 - 05.2022
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
Education
Bachelors In Psychology BA - Psychology
University of Houston
Houston, TXSkills
- Bilingual Representative
- Organizational Skills
- Team building
- Excellent Communication
- Adaptability
- Multitasking
Accomplishments
- Received Cougar Promise through University of Houston for outstanding academic performance.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Kitchen Leader
Chipotle
07.2024 - Current
Certified Trainer
Chipotle
07.2023 - Current
Waitress Supervisor
Pupuseria Y Variedades Ashley
12.2021 - 12.2022
Secretary Manager
Ashley’s Party Moonwalks
12.2020 - 05.2022
Bachelors In Psychology BA - Psychology
University of Houston