Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

ASHLEY MENDEZ

Fort Leonard Wood,MO

Summary

Dynamic dental assistant with expertise in digital radiography and patient care, honed at Red Cross. Proven ability to enhance patient satisfaction through effective communication and meticulous record-keeping. Skilled in instrument sterilization and team collaboration, consistently ensuring compliance with safety protocols while fostering a positive environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dental Assistant

Red Cross
FT. LEONARDWOOD, MO
02.2025 - Current
  • Assisted dentist in delivering dental treatments, including taking medical histories and vital signs.
  • Provided chair-side support during procedures, managing instruments and suction devices.
  • Sterilized instruments following strict protocols to ensure safety and compliance.
  • Greeted patients upon arrival and escorted them to examination rooms efficiently.
  • Took digital X-rays of teeth using advanced radiographic equipment.
  • Maintained a clean and organized office environment to enhance patient experience.
  • Kept precise records of dental treatments for each patient visit.
  • Prepared materials such as amalgam, composite resin, and cements for use during procedures.

Lead Cashier

DECA Commissary
JOINT BASE LEWIS-MCCHORD, WA
10.2023 - 03.2024
  • Identified process improvement opportunities in cash handling and customer service.
  • Verified transaction accuracy by checking prices, quantities, and discounts.
  • Executed accurate opening and closing of registers per established procedures.
  • Greeted customers and delivered exceptional service consistently.
  • Performed additional duties such as cleaning and organizing shelves as needed.
  • Trained new cashiers on departmental operations and register usage.
  • Developed store policies governing cashier activities and procedures.
  • Maintained awareness of current promotions, exchange policies, and pricing structures.

Cashier

AFES
JOINT BASE LEWIS-MCCORD, WA
02.2022 - 01.2023
  • Resolved customer inquiries regarding store policies and procedures efficiently.
  • Processed receipts, refunds, credits, and changes accurately for customers.
  • Maintained cleanliness of checkout area, including registers and floors.
  • Ensured compliance with safety regulations within store environment.
  • Verified legal age of customers purchasing alcohol or tobacco products.
  • Executed company security procedures for handling large sums of money.
  • Balanced daily transactions on computerized point-of-sale system accurately.
  • Delivered exceptional customer service while promoting loyalty programs.

PIZZA ASSISTANT MANAGER

Speedys Pizza
El Paso, TX
04.2019 - 12.2020
  • Managed customer service inquiries and complaints promptly to enhance client satisfaction.
  • Organized training sessions for new hires to ensure smooth workplace integration.
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Ensured compliance with safety regulations and company policies consistently.
  • Established processes to monitor customer satisfaction levels effectively.
  • Collaborated with management on strategic planning to achieve business objectives.
  • Created reports analyzing sales trends, inventory levels, and financial data.
  • Resolved team conflicts through mediation, fostering a positive work environment.

Education

High School Diploma -

BEL AIR Highschool
El Paso, TX
06-2007

Skills

  • Patient care and relations
  • Instrument sterilization and selection
  • Digital radiography and X-ray proficiency
  • Dental record keeping and electronic charting
  • Chair-side assistance and support
  • Customer service and satisfaction
  • Team collaboration and training
  • Safety compliance and OSHA regulations
  • Inventory management and control
  • Time management and prioritization
  • Effective communication skills
  • Problem solving and complex problem-solving
  • Sanitation protocols and techniques
  • Restorative dentistry practices
  • Oral health education

Affiliations

  • ABLE TO BALANCE THE LIFE OF A DENTAL ASSISTAN, A MOTHER OF 4 AND A SPOUSE OF A SOLDIER FOR THE PAST 17 YEARS AND COUNTING. I ENJOY SPENDING TIME WITH MY FAMILY WATCHING MOVIES AND LISTENING TO MUSIC.

Languages

English
Full Professional
Spanish
Full Professional

Certification

  • HIPAA 101 TRAINING
  • ADULT FIRST AID/CPR/AED ONLINE SESSION
  • INRODUCTION TO BASIC CONCEPTS IN DENTAL RADIOGRAPHY

Timeline

Dental Assistant

Red Cross
02.2025 - Current

Lead Cashier

DECA Commissary
10.2023 - 03.2024

Cashier

AFES
02.2022 - 01.2023

PIZZA ASSISTANT MANAGER

Speedys Pizza
04.2019 - 12.2020

High School Diploma -

BEL AIR Highschool

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