Ashley Meredith
Ferris
Summary
Results-driven Dispatch Supervisor skilled in logistics coordination and fleet management. Optimizes delivery routes, enhances team performance, and ensures compliance and safety to drive operational efficiency. Excels in record-keeping and mentoring, while effectively managing schedules and man-hours. Known for high productivity and efficient task completion, with strong abilities in communication, problem-solving, and decision-making to streamline dispatch procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
NWXP Park
Ferris
06.2022 - Current
- Manage driver and crane operators, as well as daily dispatch operations in concrete precast industry, coordinating CDL drivers and NCCCO crane operators to ensure seamless delivery.
- Optimize delivery routes, ensuring on-time delivery and efficient fleet utilization.
- Collaborated with production teams to align logistics schedules with manufacturing output, enhancing operational efficiency.
- Maintained compliance with DOT, FMCSA, and safety regulations, minimizing downtime and optimizing operational costs.
- Trained team members on safety protocols and operational procedures.
- Managed scheduling of shipments and staff assignments for smooth operations.
Fleet Coordinator
NWXP Park
Houston
03.2018 - 02.2023
- Coordinated fleet operations and managed transportation logistics across multiple regions to ensure timely deliveries.
- Tracked deliveries and monitored real-time performance using ERP and dispatch software to enhance operational visibility.
- Provided training and facilitated process improvements for dispatchers to streamline operations.
- Managed maintenance requests to ensure vehicle safety and reliability.
- Coordinated fleet schedules to optimize vehicle usage and reduce downtime.
- Monitored fuel consumption and implemented cost-saving strategies.
- Maintained accurate records of vehicle inspections and repairs.
- Developed training materials for new fleet personnel on operational procedures.
- Collaborated with management to streamline fleet operations and logistics processes.
- Collaborated with other departments to coordinate transportation needs.
- Managed daily activities related to operating a safe and efficient fleet operation.
Fleet Coordinator / Operations Admin
Phoenix Metals
Houston
12.2016 - 04.2020
- Coordinated logistics and administrative tasks for Regional Distribution & Logistics Manager to ensure smooth operations.
- Scheduled deliveries and updated tracking systems to enhance daily coordination for dispatchers.
- Processed invoices and managed DOT files while maintaining accurate carrier and load documentation.
- Coordinated fleet scheduling and maintenance to optimize vehicle availability.
- Managed documentation for compliance with safety and regulatory standards.
- Collaborated with external vendors for repairs and service contracts.
- Analyzed transportation costs to identify areas for operational improvement.
- Managed daily activities related to operating a safe and efficient fleet operation.
- Prepared invoices, bills, purchase orders and other financial documents pertaining to fleets operations.
- Coordinated training programs for personnel assigned to work in the fleets.
Inside Sales Representative
Angi
Remote
03.2016 - 03.2018
- Closed contracts and consistently exceeded sales quotas through proactive communication and diligent follow-up.
- Designed tailored solutions for customer needs, directly supporting company revenue growth.
- Managed inbound and outbound sales pipelines, fostering client relationships that enhanced customer retention.
Education
Associate of Applied Science Degree -
Center for Advanced Legal Studies
Houston, TX, USA01.2012
Diploma - Travel and Hospitality
Bradford School of Business
Houston, TX, USA01.2001
High School Diploma -
Houston Learning Academy
Webster, TX, USA01.1999
Skills
- Dispatch software
- Logistics coordination
- Transportation scheduling
- Route optimization
- Fleet management
- Compliance monitoring
- Safety Compliance
- Performance tracking
- Process improvement
- Customer relationship management
- CRM Software
- Data Entry
- Data entry
- Schedule checking and oversight
- Relationship management
- Logistics management
- Route planning
- Employee training
- Training development
- Mentoring and training
- Coaching and onboarding
- Attendance documentation
- Schedule oversight
- SAP knowledge
- Positive communication
- Scheduling
- Team leadership
- Mentoring
- Communication
- Effective communication
- Coaching
- Problem-Solving
- Problem solving
- Attention to detail
- Training new hires
- Driver communication
- Team collaboration
- Data entry
Certification
Six Sigma Yellow Belt
Accomplishments
Improved productivity, safety compliance, and customer satisfaction.
References
References available upon request.
Timeline
Dispatch Supervisor
NWXP Park
06.2022 - Current
Fleet Coordinator
NWXP Park
03.2018 - 02.2023
Fleet Coordinator / Operations Admin
Phoenix Metals
12.2016 - 04.2020
Inside Sales Representative
Angi
03.2016 - 03.2018
Associate of Applied Science Degree -
Center for Advanced Legal Studies
Diploma - Travel and Hospitality
Bradford School of Business
High School Diploma -
Houston Learning Academy