Ashley Miller
La Verne,CA
Summary
Energetic Online Shopping Manager with a vast amount of experience in customer service. Currently pursuing a Master's in Library and Information Science and is seeking real-life experience working in a library. Fast learner and eager to work with public and library staff to provide welcoming, service-friendly atmosphere for all patrons and visitors.
Overview
5
5
years of professional experience
Work History
Online Shopping Manager
Vons Grocery Store
Claremont, CA
01.2021 - Current
- Managed a team of three other people and over 30 customer orders per day.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Associate
Kohl's
La Verne, CA
11.2017 - 12.2020
- Connected with customers to support positive transaction experiences and address service concerns.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate
Spirit Halloween Store
La Verne, CA
08.2017 - 11.2017
- Operated POS terminals and cash drawer balancing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Master of Science - Library And Information Science
San Jose State University
San Jose, CA06.2024
Bachelor of Arts - English - Literary Studies Option
California Polytechnic State University-Pomona
Pomona, CA12.2020
Skills
- Upbeat and Outgoing Attitude
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Teamwork and Collaboration
- Customer Service and Cash Register Operations
- Attention to Detail and Organized
- Ability to Lift 30 Pounds without aid
- Goal-Driven
- Reliable and Punctual
Timeline
Online Shopping Manager
Vons Grocery Store
01.2021 - Current
Sales Associate
Kohl's
11.2017 - 12.2020
Sales Associate
Spirit Halloween Store
08.2017 - 11.2017
Master of Science - Library And Information Science
San Jose State University
Bachelor of Arts - English - Literary Studies Option
California Polytechnic State University-Pomona
Similar Profiles
Anthony SantosAnthony Santos
Home Personal Shopper at Vons Grocery StoreHome Personal Shopper at Vons Grocery Store
Manuel SorianoManuel Soriano
Dairy Clerk at Vons Grocery StoreDairy Clerk at Vons Grocery Store
Heaven ReyesHeaven Reyes
Barista at Vons Grocery StoreBarista at Vons Grocery Store
Chris AdamChris Adam
Liquor Manager at Vons Grocery StoreLiquor Manager at Vons Grocery Store
Alexandria HidalgoAlexandria Hidalgo
Server/Hostess at Mt. San Antonio GardensServer/Hostess at Mt. San Antonio Gardens