Detail-oriented team player with 3 years of Customer-focused communication and interpersonal skills. Trainable and successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Pappas Seafood House
08.2021 - Current
Welcome guests in a warm and friendly manner
Answer and direct incoming telephone calls
Escort customers to assigned dining/bar areas
Manage seating rotation, reservations and wait lists through restaurant application
Responds to guest inquiries and requests in a timely, friendly, and efficient manner
Utilizes teamwork to ensure a pleasant experience
Intern
D. H. Hill Advisors, Inc.
06.2018 - 08.2021
Answered/directed incoming phone calls
Copied/scanned/faxed/filed documents
Prepared/processed outgoing mail.
Education
Atascocita High School
Humble, TX
Skills
Microsoft Office
Customer Service
Team Building
Great Guest Relations Skills
Ability to stand/walk and stay focused for extended periods of time
Work efficiently in a fast-paced environment
Certification
TABC Seller Training Certification
ServSafe Food Handler Certification
References
D. Hill Advisors, Inc., Dan H. Hill - Owner, 832-644-1852
Pappas Seafood House, Kristii Jorgensen - General Manager, 281-446-7707