Ashley Milligan
Spotsylvania Courthouse,VA
Summary
Experienced Program and Operations Manager with 20 years of leadership experience managing complex programs, personnel, and administrative operations within large, regulated organizations. Proven ability to plan, execute, and oversee programs from initiation through completion, manage cross-functional teams, control risk, and deliver results on time and within scope. Adept at stakeholder engagement, process improvement, and data-driven decision-making. Seeking a Program Manager role to lead initiatives that improve organizational performance and outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program & Operations Manager (Manpower Officer – 0102)
United States Marine Corps
Multiple Locations
01.2016 - Current
- Led and managed enterprise-level personnel and administrative programs supporting organizations of 1,000+ personnel.
- Planned, executed, and monitored program objectives, timelines, and deliverables in alignment with organizational priorities.
- Coordinated cross-functional teams including administrative, legal, finance, medical, and operational stakeholders.
- Advised senior leaders on program risks, workforce readiness, and resource allocation.
- Developed policies, procedures, and standard operating processes to improve consistency and compliance.
- Tracked performance metrics, analyzed trends, and provided actionable recommendations to leadership.
- Managed competing priorities in fast-paced environments while ensuring mission continuity.
- Delivered executive briefings and written reports to inform strategic decisions.
- Improved program efficiency through workflow optimization and corrective action plans.
- Streamlined onboarding processes for new employees, enhancing overall efficiency and integration.
Education
Bachelor of Science - Sociology
Old Dominion University
Norfolk, Virginia, VA12-2015
Master of Arts - Leadership
Marshall University
Huntington, West Virginia, WV05-2026
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data Analysis & Reporting Tools
- Scheduling & Tracking Systems
- Documentation & Records Management
Certification
- Program & Project Management
- Leadership & Executive Development
- Risk Management
- Process Improvement
- Equal Opportunity & Ethics
Timeline
Program & Operations Manager (Manpower Officer – 0102)
United States Marine Corps
01.2016 - Current
Bachelor of Science - Sociology
Old Dominion University
Master of Arts - Leadership
Marshall University
CORE COMPETENCIES
- Program & Project Management
- Strategic Planning & Execution
- Cross-Functional Team Leadership
- Risk Management & Mitigation
- Stakeholder Engagement
- Policy & Compliance Oversight
- Performance Metrics & Reporting
- Process Improvement
- Resource Allocation
- Schedule & Timeline Management
- Executive Briefings
- Change Management
ADDITIONAL STRENGTHS
- Clear, concise communicator
- Strong organizational and prioritization skills
- Comfortable briefing executives and stakeholders
- Adaptable leader in high-accountability environments