Ashley Mims
Edgefield,SC
Summary
Driven cosmetologist and salon manager with proven expertise in enhancing customer satisfaction and retention at The Rustic Barbie through exceptional sanitation practices and friendly communication. Excelled in staff training and maintaining a hygienic salon environment, leveraging active listening and licensed cosmetologist skills to stay ahead of industry trends.
Overview
4
4
years of professional experience
Work History
Cosmetologist
The Rustic Barbie
07.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Salon Manager
Mega Cuts Hair Salon
11.2020 - 07.2024
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Maintained general appointment calendar and set shift schedules.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Education
Associate of Science - Nursing
Aiken Technical College
Aiken, SC06.2026
Associate of Arts -
Kenneth Shuler School of Cosmetology
North Augusta, SC10.2020
High School Diploma -
Strom Thurmond High School
Johnston, SC06.2020
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Sanitation Practices
- Decision-Making
- Continuing education
- Safety Precautions
- Supporting personal needs
Timeline
Cosmetologist
The Rustic Barbie
07.2024 - Current
Salon Manager
Mega Cuts Hair Salon
11.2020 - 07.2024
Associate of Science - Nursing
Aiken Technical College
Associate of Arts -
Kenneth Shuler School of Cosmetology
High School Diploma -
Strom Thurmond High School
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