Ashley Mitchell
Morgantown
Summary
Developed strong coordination and organizational skills in vibrant, participant-focused setting. Adept at planning and executing engaging activities, fostering positive and inclusive atmosphere. Seeking to transition into new field where these skills can drive meaningful and impactful experiences.
Overview
4
4
years of professional experience
Work History
Activities Assistant
Sundale Nursing Home
02.2024 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
Housekeeper
Sundale Nursing Home
08.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for residents and guests.
Customer Service Representative
United BioSource Corporation
02.2021 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Arts - Business Administration
Southern New Hampshire University
Remote04-2028
Skills
- Senior living experience
- Housekeeping
- Critical thinking
- Relationship building
- Resident support
- Problem resolution
- Excellent oral and written communication
- Event planning
Timeline
Activities Assistant
Sundale Nursing Home
02.2024 - Current
Housekeeper
Sundale Nursing Home
08.2023 - 02.2024
Customer Service Representative
United BioSource Corporation
02.2021 - 07.2021
Bachelor of Arts - Business Administration
Southern New Hampshire University
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