Ashley Monaghan
Traverse City,MI
Summary
Proven track record in enhancing customer satisfaction and retention, demonstrated during tenure at Blu Gypsy Cleaning through meticulous deep cleaning and exceptional reliability. Skilled in eco-friendly practices and adept at building client relationships, my leadership at Laughing Buddha led to surpassing sales targets through innovative strategies and team development. I am a fast learner and catch on very quickly. I am detail oriented and very effectiant in my work. I am use to being on my feet for multiple hours at a time. A team player as i am always willing to help others whenever needed or asked. very punticual and always on time to work.
Overview
2
2
years of professional experience
Work History
Residential House Cleaner
Blu Gypsy Cleaning
Kingsley, MI
04.2022 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
Sales Associate Team Leader
Laughing Buddha
Traverse City, MI
02.2024 - 05.2024
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Collaborated with management to develop sales targets, motivating the team to exceed expectations consistently.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Developed innovative merchandising strategies to enhance product visibility and stimulate consumer interest.
Education
Associate of Science - Nursing Education
Northwestern Michigan College
Traverse City, MI05.2027
Skills
- Deep cleaning expertise
- Reliability and punctuality
- Floor cleaning techniques
- Eco-friendly Cleaning Practices
- Flexible scheduling
- Basic repair knowledge
- Window washing proficiency
- Closet decluttering
- Odor control methods
Timeline
Sales Associate Team Leader
Laughing Buddha
02.2024 - 05.2024
Residential House Cleaner
Blu Gypsy Cleaning
04.2022 - Current
Associate of Science - Nursing Education
Northwestern Michigan College
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