Geovany Pena
Hidalgo,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MEDICAL OPERATIONS SUPERVISOR
CSL Plasma Behring
07.2021 - Current
- Supervising reception and medical staff
- Assist management with daily center operations to include development of reception and medical staff, assessments and improvement of processes, troubleshooting issues and managing donor floor
- In compliance of SOP’s, supervise daily activities of reception, medical, and customer service operations
- Provide clear and constant instructions and directions, conduct meetings, and clearly communicate performance expectations
- Advise management of employee relation issues or escalate donor issues
- Repair and replace equipment in a timely manner
- Update equipment status & documentation on a regular basis
- Conduct investigations, participate in root cause analysis, & develop recommendations for process improvement
- Participate with management in the recruitment and selection of center operation staff
- Acted as liaison for Center Medical Director and Divisional Medical Director
- Maintaining a work sufficient environment complying with state and federal regulations
Medical Staff Associate
CSL Plasma Behring
12.2017 - 07.2021
- Conduct confidential and effective interviews with donors to obtain necessary, information regarding suitability to donate plasma, performs medical history reviews and physical assessments
- Assess signs and symptoms a donor may exhibit that may result in the inability to continue donating
- Following emergency protocols to take care of donor’s health while donating when adverse reactions arise
- Following SOP’s guidelines
- Documenting confidential information and determining when ems is needed
- Cross-trained in multiple areas of the center
- Designated trainer for the new medical staff in training
- Assure other centers with training
Education
Licensed Vocational Nurse
12-2017
Skills
- Interdepartmental collaboration
- Quality assurance monitoring
- Time management and prioritization
- Staff training and development
- Employee supervision
Certification
Licensed Practical Nurse
CPR - BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
MEDICAL OPERATIONS SUPERVISOR - CSL Plasma Behring
07.2021 - Current
Medical Staff Associate - CSL Plasma Behring
12.2017 - 07.2021
Licensed Practical Nurse
CPR - BLS
South Texas College - , Licensed Vocational Nurse
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