Ashley Montoya
Las Vegas,NV
Summary
Resourceful Bartender with over eight years of hands-on experience in cocktail preparation and customer service. Skilled in using proper techniques and measurements to craft high-quality drinks. Committed to fostering a safe and welcoming environment while enhancing customer satisfaction and loyalty.
Overview
22
22
years of professional experience
Work History
Bartender
Boulder Station Hotel and Casino
Las Vegas, Nv
05.2024 - Current
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area during service.
- Managed inventory and restocked supplies to ensure bar readiness.
Bartender
Bonefish Grill Restaurants
Las Vegas, NV
12.2022 - Current
- Operated cash register and POS system for transactions, ensuring accurate processing and change distribution.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer and cocktails for patrons.
- Follow alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Delivered a variety of wine, beer, and cocktails to patrons, ensuring satisfaction.
- Recommended food and drink pairings to enhance patron experience and promote special offerings.
- Upsold customers to premium brands, increasing overall beverage sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender/Barback
South Point Casino & Hotel
Las Vegas, NV
03.2017 - 02.2021
- Experienced bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized work area ,and dedicated to providing customers with a warm and welcoming environment.
- Operated cash register and POS system, ensuring accurate transactions and efficient cash handling.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar tabs and coordinated with wait staff to ensure seamless transfer of open tabs.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Built rapport with patrons through casual dialogue to encourage repeat visits. to build rapport and earn repeat business.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Black Jack Dealer
South Point Hotel Casino
Las Vegas, NV
12.2014 - 03.2017
- Executed game duties with precision, ensuring accurate handling of money and chips.
- Performed functional game duties quickly by efficiently handling money and chips.
- Strictly followed all federal and state regulations along with company policies.
- Engaged with guests upon arrival to ensure a friendly and inviting experience. with enthusiasm to promote fun, memorable and exciting experience.
Cocktail Server
Las Vegas Hilton
Las Vegas, NV
11.2004 - 03.2013
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
- Took drink orders from table games and slots, ensuring timely service and guest satisfaction
- Maintained rapport with patrons, enhancing overall customer experience
- Maintained stock levels and cleanliness of bar station
- Maintained tidiness and organization throughout the bar area.
Education
High School Diploma -
Bonanza High School
Las Vegas, NVSkills
- Beverage mixology
- Customer engagement
- Team player
- Beverage preparation
- Inventory management
- POS operation
- Mixology techniques
- Organizational skills
- Flexible scheduling
Timeline
Bartender
Boulder Station Hotel and Casino
05.2024 - Current
Bartender
Bonefish Grill Restaurants
12.2022 - Current
Bartender/Barback
South Point Casino & Hotel
03.2017 - 02.2021
Black Jack Dealer
South Point Hotel Casino
12.2014 - 03.2017
Cocktail Server
Las Vegas Hilton
11.2004 - 03.2013
High School Diploma -
Bonanza High School