Ashley Moore
GAINESVILLE,GA
Overview
11
11
years of professional experience
Work History
Master Stylist
SportClips Haircuts
06.2023 - Current
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Increased salon revenue by promoting and selling various hair care products, treatments, and services.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
- Consistently met or exceeded sales goals for retail products by educating clients on the benefits of proper hair care routines at home.
- Developed expertise in advanced cutting techniques, resulting in more precise and creative hairstyles for clients.
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Processed payments, entering sales in register for prompt customer service.
Master Cosmetologist
JCPenney Salon
11.2016 - Current
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Fostered a welcoming atmosphere within the salon by engaging with clients and maintaining a positive attitude.
- Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
- Demonstrated expertise in various color techniques to create customized looks that met client expectations.
- Increased salon revenue through upselling of premium products and treatments during appointments.
- Enhanced client satisfaction by providing personalized consultations and tailored hair services.
- Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
- Educated clients on proper hair care practices, leading to increased product sales and repeat bookings.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Beauty Ambassador
Missing Ingredient Inc.
06.2020 - 01.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Provided makeup application services for special occasions, ensuring clients looked their best while promoting product usage.
- Conducted in-depth skin analysis to recommend suitable skincare products for clients, resulting in improved skin health.
- Contributed to store revenue growth by consistently achieving personal sales targets through strategic upselling techniques.
- Provided support for sales associates by sharing product knowledge and expertise, enhancing their ability to effectively assist clients in making informed decisions.
- Created visually appealing displays that showcased new products and promotions, capturing the attention of potential customers and increasing brand visibility.
- Generated sales by effectively demonstrating product features and benefits during events and promotions.
- Streamlined inventory management processes by accurately tracking stock levels and reporting discrepancies to ensure timely replenishment of merchandise.
- Reduced return rates by thoroughly educating clients about product usage instructions prior to purchase, minimizing dissatisfaction due to misapplication or misunderstanding of results.
- Organized and executed successful product launch events, boosting brand visibility and attracting new customers.
- Supported fellow Beauty Ambassadors during high volume periods or absences, ensuring a seamless customer experience across all touchpoints.
- Sanitized makeup tools to avoid spread of infection.
Senior Hair Designer
Ulta Beauty Salon
07.2014 - 11.2016
- Assisted in inventory management tasks for salon supplies while keeping track of product usage patterns for efficient ordering processes.
- Increased salon revenue by upselling additional services such as color treatments, deep conditioning, and styling products.
- Maintained a loyal clientele through exceptional customer service and consistent delivery of high-quality hair designs.
- Achieved high levels of customer satisfaction by attentively listening to client needs and expertly executing desired hair designs.
- Waxed eyebrows and facial hair.
- Performed neck, scalp, and face massages.
- Diversified the salon''s service offerings by mastering specialty techniques such as balayage highlights or Brazilian blowouts.
- Contributed to salon marketing efforts through social media posts featuring completed hairstyles on satisfied clients.
- Maintained regular client list and successfully handled walk-in customers.
- Offered professional cuts, color services and extensions to salon customers.
- Implemented effective sanitation procedures throughout the workspace to ensure compliance with local health department regulations.
Education
Master Cosmetology -
Academy of Beauty
Gainesville, GA03.2009
Skills
I am a Master Stylist, certified in Hair, Skin and Nails I am also certified to apply four types of extensions with "Dreamcatchers" extension line I have multiple trainings on Keratin treatments, including my current one I use on my clients, Coppola by Keratin Complex I am also trained in multiple color techniques, precision cutting in mens and women haircuts, styling, and facials and eyebrow waxing With that said, I also provide services in a timely manor to make the most of my time, as well as the clients I consider myself to be very talented in selling and promoting products to the guest and providing them with the accurate knowledge of what they are using, so they can feel confident in using the product at home
Timeline
Master Stylist
SportClips Haircuts
06.2023 - Current
Beauty Ambassador
Missing Ingredient Inc.
06.2020 - 01.2023
Master Cosmetologist
JCPenney Salon
11.2016 - Current
Senior Hair Designer
Ulta Beauty Salon
07.2014 - 11.2016
Master Cosmetology -
Academy of Beauty