ASHLEY MORRIS
Oklahoma City,OK
Summary
Experienced Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Proven leader and analytical problem-solver with proven team-building and management success.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
US Cellular
Oklahoma City
08.2017 - 09.2025
- Led multiple teams of retail professionals to execute on the vision and strategy for the organization.
- Achievement of sales goals by planning, teaching, motivating, mentoring, and providing feedback to associates.
- Improved device protection attach rate by 15%, exceeded postpaid, prepaid, and revenue performance through 2024. Highest performing location in Oklahoma from 2023 to current.
- Analyzed sales trends to develop strategic promotions, enhancing customer engagement.
- Implemented training programs to improve employee knowledge of products and services.
Retail Sales Manager
US Cellular
Oklahoma City
02.2015 - 08.2017
- Coaching, organizing, planning work assignments, and delegating store duties for team of direct reports.
- Accountable for participating in all activities required to attain store objectives including sales attainment, delivery of customer service goals, meeting operational obligations, merchandise presentation, and inventory control program success.
- Implemented inventory management practices that reduced stock discrepancies and improved availability.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Recruited, hired and trained 14 associates to develop into productive team members with excellent product knowledge.
Education
Master of Arts - Organizational Leadership
University of Arizona
Tucson, AZ03.2024
Skills
- Problem-solving
- Sales growth
- Coaching and mentoring
- Sales leadership
- Strategic planning
- Hiring and training
Timeline
Retail Store Manager
US Cellular
08.2017 - 09.2025
Retail Sales Manager
US Cellular
02.2015 - 08.2017
Master of Arts - Organizational Leadership
University of Arizona