Ashley Mossman
St. Augusta,MN
Summary
Dynamic professional with a proven track record in relationship building and problem-solving, honed across roles at Blaise Alexander Family Dealerships and beyond. Excelled in creating loyal customer bases through exceptional communication and negotiation skills. Achieved significant repeat business by fostering trust and rapport, demonstrating both hard and soft skills critical for customer engagement and retention.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
17
17
years of professional experience
Work History
Special Education Paraprofessional
Annandale Middle School
Annandale, MN
09.2025 - Current
- Supported individualized education programs by assisting students with diverse learning needs.
- Collaborated with teachers to implement classroom strategies that enhance student engagement and participation.
- Facilitated communication between students, parents, and educators regarding academic progress and behavioral concerns.
- Monitored student behavior and provided intervention strategies to promote a positive learning environment.
Special Ed Paraprofessional
Blast Intermediate Unit #17
Jersey Shore, PA
03.2025 - 06.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Took part in professional development workshops to boost skills.
Sales Associate
Blaise Alexander Family Dealerships
PA
11.2022 - 01.2025
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Private Nanny
Private Family Nanny
WA
06.2012 - 09.2015
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Led indoor and outdoor activities to entertain and occupy children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Coordinated playdates and outings to meet children's physical and social needs.
- Transported children to and from school, medical appointments, and extra-curricular activities.
Restaurant Server
The Green Mill
MN
01.2009 - 12.2011
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Not Yet Complete - Psychology
Arizona State University
Tempe, AZSkills
- Promotional support
- Retail loss prevention
- Relationship building
- Goal tracking
- Excellent communication skills
- Multi-tasking strength
- Negotiation tactics
- Energetic self-starter
- Adapt to diverse groups
- Customer engagement
- Problem-solving
- Friendly and outgoing
Timeline
Special Education Paraprofessional
Annandale Middle School
09.2025 - Current
Special Ed Paraprofessional
Blast Intermediate Unit #17
03.2025 - 06.2025
Sales Associate
Blaise Alexander Family Dealerships
11.2022 - 01.2025
Private Nanny
Private Family Nanny
06.2012 - 09.2015
Restaurant Server
The Green Mill
01.2009 - 12.2011
Not Yet Complete - Psychology
Arizona State University