Summary
Overview
Work History
Education
Skills
Languages
Activities
Timeline
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ASHLEY MUNOZ

Houston,Texas

Summary

Diligent student eager to pursue political science and government. Desires to take on new challenges that promote growth, and interpersonal skills. Team-oriented, reliable, and focused on equitable task distribution through group projects and motivation to accomplish mutually held goals. Hardworking leader with strong hospitality, optimistic mentality, and adaptability.

Overview

2
2
years of professional experience

Work History

Server, Tea Around Town

TopView
11.2024 - Current
  • Provided exceptional customer service, ensuring a positive experience for all guests.
  • Assisted in menu presentation, enhancing customer understanding of food and beverage options.
  • Maintained cleanliness and organization of occupied area, upholding health and safety standards.
  • Adapted quickly to changing environments during peak trips, demonstrating flexibility under pressure.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Brand Ambassador, Tea Around Town

TopView
11.2024 - Current


  • Engaged with potential customers approaching the work location to foster positive brand image.
  • Showed understanding of customer's real-time and personal requests, addressing issues with ticket handling, and seating preferences.
  • Communicated sightseeing service with confidence and educated consumers about company.
  • Assisted in training new ambassadors on and managing customer inquiries.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions after sightseeing experience.

Administrative Assistant

O.J. Painting LLC
06.2023 - 07.2023
  • Managed daily invoices, reports and proposals.
  • Delivered optimal, administrative, customer service, and case management support.

Education

Associate of Arts - Political Science

Lone-Star Community College
Houston, TX
05.2024

High School Diploma -

Victory Early College High School
Houston, TX
05.2024

Skills

  • Conflict Resolution
  • Analytical Thinking
  • Relationship Building
  • Supervision and Leadership
  • Cultural Awareness
  • Excellent Communication
  • Attention to Detail
  • Collaboration

Languages

Spanish: Professional
English: Professional

Activities

Enjoys writing poetry as well as other english related activities. Nature oriented individual who devotes time to gardening at the Mercer Botanic Gardens. Indulges in artistic pass times and hands-on activities like painting, drawing, and photography.

Timeline

Server, Tea Around Town

TopView
11.2024 - Current

Brand Ambassador, Tea Around Town

TopView
11.2024 - Current

Administrative Assistant

O.J. Painting LLC
06.2023 - 07.2023

Associate of Arts - Political Science

Lone-Star Community College

High School Diploma -

Victory Early College High School