Ashley Murphy
Virginia Beach,United States
Summary
Hard-working Server/ Bartender possessing 20+ years of restaurant and hospitality experience in high volume restaurants nationwide. Strong team member, motivated, upbeat with a love for customer service in a fun atmosphere. Enjoy making dining out a memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
The Atlantic On Pacific
2024.02 - 2024.12
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Villa Macri
2023.01 - 2023.09
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager
Eclectic Boutique
2018.07 - 2022.12
- Maintained organized, presentable merchandise to drive
continuous sales - Evaluated inventory and delivery needs to meet
customer demands - Merchandise shopping at conventions/ online
- Analyzed and processed returns, assisting customers with finding alternative merchandise
- Created boutique with coworker from ground up
Server/ Trainer
Stone Brewing
2013.04 - 2020.03
- Developed extensive craft beer and cuisine knowledge, offering 100+ rotating tap list and unique seasonal menu
- Accurately maintained large volume sections while providing a memorable experience for guests
- Ensured accuracy of modified orders, provided reliable drink suggestions catered to individual tastes, unlimited separate checks and banquet style service for private parties.
Education
Bachelor of Arts - Theatre Arts
University of Southern California
Los Angeles, CA05.2017
Skills
- Bartender, Server, Banquet Server. Manager
- Food and beverage pairings
- Wine service
- Certified Beer Server- Cicerone Certification | No expiration
Certification
Cicerone Certification
Timeline
Server
The Atlantic On Pacific
2024.02 - 2024.12
Server
Villa Macri
2023.01 - 2023.09
Manager
Eclectic Boutique
2018.07 - 2022.12
Server/ Trainer
Stone Brewing
2013.04 - 2020.03
Bachelor of Arts - Theatre Arts
University of Southern California
Cicerone Certification
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