Ashley Murphy
Virginia Beach,United States
Summary
Hard-working Server/ Bartender possessing 20+ years of restaurant and hospitality experience in high volume restaurants nationwide. Strong team member, motivated, upbeat with a love for customer service in a fun atmosphere. Enjoy making dining out a memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
The Atlantic On Pacific
02.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Villa Macri
01.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager
Eclectic Boutique
07.2018 - 12.2022
- Maintained organized, presentable merchandise to drive
continuous sales - Evaluated inventory and delivery needs to meet
customer demands - Merchandise shopping at conventions/ online
- Analyzed and processed returns, assisting customers with finding alternative merchandise
- Created boutique with coworker from ground up
Server/ Trainer
Stone Brewing
04.2013 - 03.2020
- Developed extensive craft beer and cuisine knowledge, offering 100+ rotating tap list and unique seasonal menu
- Accurately maintained large volume sections while providing a memorable experience for guests
- Ensured accuracy of modified orders, provided reliable drink suggestions catered to individual tastes, unlimited separate checks and banquet style service for private parties.
Education
Bachelor of Arts - Theatre Arts
University of Southern California
Los Angeles, CA05.2017
Skills
- Bartender, Server, Banquet Server Manager
- Food and beverage pairings
- Wine service
- Certified Beer Server- Cicerone Certification No expiration
Certification
Cicerone Certification
Timeline
Server
The Atlantic On Pacific
02.2024 - 12.2024
Server
Villa Macri
01.2023 - 09.2023
Manager
Eclectic Boutique
07.2018 - 12.2022
Server/ Trainer
Stone Brewing
04.2013 - 03.2020
Bachelor of Arts - Theatre Arts
University of Southern California
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