Ashley Myers
Morrisville`,PA
Summary
Results-driven Logistics Coordinator with expertise in optimizing transportation schedules and enhancing operational efficiency. Proven ability to reduce delivery times through strategic route planning and effective problem-solving. Skilled in utilizing logistics software to manage complex logistics operations and ensure high service quality.
Overview
20
20
years of professional experience
Work History
Data Entry / Dispatcher
Assa Abloy Inc
01.2018 - Current
- Maintain the main email account for all incoming national calls. Roughly 1000 plus emails a day.
- Dispersed all necessary emails to their respective departments.
- Entered in new service calls within the current day.
- Deciphered top priority service calls and the type of service needed.
- Receive a steady flow of inbound calls.
- Maintained a healthy relationship with various departments. As well as client relationships.
- Generated reports from several databases.
- Entered in roughly 300 service calls a day
Circulation Manager
Packet Media LLC
01.2006 - 01.2017
- Achieved timely account collections through direct communication with businesses.
- Managed customer inquiries via calls, emails, and in-person interactions.
- Maintained strong vendor relationships across major chains and small businesses.
- Streamlined billing processes, generating accurate weekly reports and audit data.
- Oversaw a diverse staff of 20+, coordinating day and night shifts.
- Enhanced product circulation during management, leading to increased sales.
Education
Diploma -
Morrisville Middle Senior High School
Morrisville, PA01.2004
No Degree - Medical Billing And Coding
Penn Foster Career School
Scranton, PASkills
- Proficient in Microsoft programs
- 10 key
- Customer service
- Data entry
- Decision-making
- Attention to detail
- Time management
- Prioritizing calls
- Call handling
- Training new hires
- Customer relationship management
- Maintaining call metrics
- Work order management
- Database maintenance
Timeline
Data Entry / Dispatcher
Assa Abloy Inc
01.2018 - Current
Circulation Manager
Packet Media LLC
01.2006 - 01.2017
Diploma -
Morrisville Middle Senior High School
No Degree - Medical Billing And Coding
Penn Foster Career School