Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
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Ashley Nabors

Kalamazoo,Michigan

Summary

Accomplished Mitigation Specialist with a proven track record at Kent County Office of Defender, adept in legal writing and client advocacy. Expert in leveraging interpersonal skills to negotiate alternatives to incarceration. Specializes in creating impactful sentencing memos and fostering community partnerships for client support.



Overview

10
10
years of professional experience
1
1
Certification

Work History

Mitigation Specialist

Kent County Office of Defender
10.2022 - Current
  • Acts as a liaison with community partners who offer substance abuse programs, mental health services, and other community resources necessary for a client to be able to participate equitably in the criminal justice process
  • Works with clients, and attorneys to develop mitigating information and produce sentencing memos, Bond modifications, and Plea Negotiations to supply information about client needs as they relate to alternative sentencing
  • Work collaboratively with staff attorneys to advocate for reduced sentences or other alternatives to incarceration
  • Act as primary liaison with entities that are providing competency evaluations and reports on criminal responsibility;
  • Assess individual clients for case management and develop positive relationships with at-risk clients
  • Develop and maintain relationships with community partners to make referrals to appropriate agencies (drug treatment, mental health treatment, jobs training, housing, literacy, and others)

Customer Service Representative

PNC BANK
09.2017 - 04.2018
  • Demonstrated excellent communication and problem-solving skills to effectively address and resolve challenges, resulting in a 95% customer retention rate.
  • Acted as liaison between customers and various departments to ensure seamless and accurate communication of customer needs and concerns.

Default Specialist

PNC Bank
07.2014 - 09.2017
  • Negotiated payment plans and settlements with borrowers to resolve delinquent accounts and prevent further default
  • Maintained accurate records of all communication and actions taken with borrowers to ensure compliance with regulatory requirements

Internship

Kalamazoo 9th District Courthouse
06.2016 - 08.2016
  • Shadowed Chief Judge Curtis Bell
  • Participated in legal research to address precedent legal standing
  • Draft Legal Documents

Internship

Kalamazoo Probation Enhancement Program
03.2016 - 05.2016
  • Shadowed therapists and residents, participated in weekly group sessions, and gained hands-on experience with drug testing screens
  • Produced progress notes.

Education

Master's Degree of Legal Studies - Emphasis Criminal Law

Arizona State University
Phoenix, AZ
12-2023

Bachelor's Degree of Criminal Justice - Behavioral Science

Baker's College
Flint, MI
08-2016

Skills

  • Detail Oriented
  • Legal Writing
  • Analytical Skills
  • Conflict Management
  • Conflict Prevention
  • Legal Research
  • Client Advocacy
  • Crisis Intervention
  • Interpersonal Skills
  • Team Collaboration
  • Community Advocacy
  • Time Management

Certification

Mental Health First Aid USA National Council for Mental Wellbeing January 2023

Software

Microsoft Office
Canva
Zoom
Solid Circle

Timeline

Mitigation Specialist

Kent County Office of Defender
10.2022 - Current

Customer Service Representative

PNC BANK
09.2017 - 04.2018

Internship

Kalamazoo 9th District Courthouse
06.2016 - 08.2016

Internship

Kalamazoo Probation Enhancement Program
03.2016 - 05.2016

Default Specialist

PNC Bank
07.2014 - 09.2017

Master's Degree of Legal Studies - Emphasis Criminal Law

Arizona State University

Bachelor's Degree of Criminal Justice - Behavioral Science

Baker's College

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Ashley Nabors