Ashley Nadeau
Knoxville,TN
Summary
Dedicated Property Manager with concern for both sides of equation, from residents to team members. Highly skilled in conflict resolution and mediation techniques. Talented at
balancing concerns to provide harmonious operations at multi-family housing locations. Quality-focused with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs.
Overview
17
17
years of professional experience
Work History
Senior Property Manager
The Sterling Group
09.2020 - Current
- Investigated and resolved any tenant complaints.
- Prepared Wellsley Park annual budget, scheduled expenditures and contributed to satisfactory NOI.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Maximized rental income while minimizing expenses through effective planning and control.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Assistant Property Manager
The Sterling Group
07.2018 - 09.2020
- Kept accurate records of all resident and tenant correspondence.
- Processed security deposit refunds.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Showed apartments to potential tenants and answered questions regarding community.
Assistant Property Manager
EDR
06.2017 - 07.2018
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
Assistant Property Manager
Rand Property Management
07.2016 - 06.2017
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Processed security deposit refunds.
Assistant Property Manager
Bell Partners, Inc.
06.2009 - 07.2016
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Processed security deposit refunds.
Education
Bachelor of Science - Psychology
Lee University
Cleveland, TN Skills
Skilled multi-tasker
Active listener
Training & Development
Problem resolution oriented
Data management
Knowledge of leasing and market conditions
Timeline
Senior Property Manager
The Sterling Group
09.2020 - Current
Assistant Property Manager
The Sterling Group
07.2018 - 09.2020
Assistant Property Manager
EDR
06.2017 - 07.2018
Assistant Property Manager
Rand Property Management
07.2016 - 06.2017
Assistant Property Manager
Bell Partners, Inc.
06.2009 - 07.2016
Bachelor of Science - Psychology
Lee University