Ashley Nadson
Cleveland,Ohio
Summary
Innovated and insightful executive assistant with 8+ years of experience consulting with over 150 clients daily. Proactive focus on rewarding long-term relationships with executive clients who share the same passion in sustaining professional long-lasting reputations. Received 98.4% positive ratings at Rinaldo's Remodeling Incorporated where customer retention was 13% above the company average by establishing incentives for optimizing work flow amongst staff members which resulted in enhanced response times and over-all improved productivity.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Call-intake/Executive Assistant
Donald Martens Ambulance Service
Old Brooklyn, OH
08.2021 - Current
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Scheduled appointments and managed calendars for staff members.
- Answered over 150 calls each day on multi-line telephone systems, supporting communication needs of 6 staff members.
ADMINISTRATIVE ASSISTANT
RC PAINTING
Parma, Ohio
02.2012 - 05.2020
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Offered technical support and troubleshot issues to enhance office productivity.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Leveraged accounting software to manage expenses and keep track of finances.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Server Manager
GOLDEN CORRAL BUFFET
Old Brooklyn, Ohio
01.2010 - 01.2012
- Enhanced business productivity by training 16 team members and 13 servers on best practices and protocols.
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Education
No Degree - Court Reporting
Cuyahoga Community College
Cleveland, OH 05.2001 -
GED -
Valley Forge High School
Parma Heights, OH 06.2004 - 06.2008
Skills
Highly organized
Excellent interpersonal communication
Managing expenses
Email management
Planning and scheduling meetings, conferences, and travel
Maintaining appointment schedules and calendar
Conducting research on various topics
Exceedingly resourceful
Administrative support
Technical Support
Advanced MS Office Suite
Extensive vocabulary
Certification
CISCO networking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Call-intake/Executive Assistant
Donald Martens Ambulance Service
08.2021 - Current
CISCO networking
06-2012
ADMINISTRATIVE ASSISTANT
RC PAINTING
02.2012 - 05.2020
Server Manager
GOLDEN CORRAL BUFFET
01.2010 - 01.2012
GED -
Valley Forge High School
06.2004 - 06.2008
No Degree - Court Reporting
Cuyahoga Community College
05.2001 -