Ashley Narvaez
Mineola,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Clerk/Receptionist
Meltzer Lippe
02.2018 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Compiled information from files and research to satisfy information requests.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Routed business correspondence, documents, and messages to correct departments and staff members.
Education
Some College (No Degree) - Nursing
HUDSON COMMUNITY COLLEGE
West New York, NJHigh School Diploma -
Memorial High School
West New York, NJ06.2014
Skills
- Appointment Booking
- Mail Preparation and Sorting
- Exceptional Attention to Detail
- Supply Requisition
- Postage Meter
- Office Supplies and Inventory
- Sorting and Labeling
- Spanish Interpreting
- Microsoft Office
- Professional Communication
- Clerical Writing
- Verbal and Written Communication
- Telephone Skills
- Organization and Efficiency
- Call Answering and Routing
- Email Correspondence
- Office Reception
- Greet Visitors
- Excellent Communication
- Multitasking Abilities
- Self-Motivated
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerk/Receptionist
Meltzer Lippe
02.2018 - Current
Some College (No Degree) - Nursing
HUDSON COMMUNITY COLLEGE
High School Diploma -
Memorial High School
Similar Profiles
SHERRIE R. WILLIAMSSHERRIE R. WILLIAMS
Executive Assistant at Meltzer, Lippe, Goldstein & Breitstone, LLPExecutive Assistant at Meltzer, Lippe, Goldstein & Breitstone, LLP
Anira BonillaAnira Bonilla
Finance Director at Lippe TaylorFinance Director at Lippe Taylor
Marissa McKeonMarissa McKeon
CFO at Lippe Taylor Group LLCCFO at Lippe Taylor Group LLC