Ashley Nations
Greenville,SC
Summary
Determined individual excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring organization, motivation, and adaptable abilities to the Equipment Team.
Overview
11
11
years of professional experience
Work History
Equipment Team Lead
Henry Schein
07.2022 - Current
- Trained new team members by relaying information on company procedures.
- Coached team members in techniques necessary to complete job tasks.
- Equipment Coordinator duties
- Assists management with difficult problems or any system/order issues
- Organizes & Manages the HCS and Medpod mailbox
- Distributes orders and manages line counts to the HCS team
- Helps with HCS problems and order issues with other ECs
- Manages stock orders for large IDN customers
- Reviews open order report daily and advises to send to the distribution lists
- Assists with phone training for all new hires
- Assist current trainer with training sessions
- Backup for current trainer for NES issues and helps lab/matrix teams with issues
- Implementing CXOne training to the Medical Equipment Team
- Assisting with the new implementation of ServiceCloud
Equipment Coordinator
Henry Schein
08.2016 - 07.2022
- Entering new orders into the equipment system
- Answer queue calls
- Managing the MET & HCS boxes
- Help other ECs with order issues
Cake Decorator & Office Assistant
Art Eats Bakery
08.2015 - 08.2016
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Managing the office duties.
- Controlling Inventory.
- Managed time cards.
- Preformed creative demonstrations for interns.
Manager
SUBWAY®Restaurants
08.2012 - 02.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed time cards and scheduled employees weekly.
- Inventory Management.
- Assisted with training and new promos.
Education
Certificate of Completion - Lean Six Sigma - Yellow Belt Problem Solving & Imp
Greenville Technical College
Greenville, SCCertificate of Completion - Personal Finance
Greenville Technical College
Greenville, SC2020
Certificate of Completion - Small Business Marketing of A Shoestring
Greenville Technical College
Greenville, SC2020
Associate of Applied Science - Business Management
Greenville Technical College
Greenville, SC05.2016
Skills
- Instructional Techniques
- Individual Trainings
- Work Coordination
- Remote Learning
- Coaching and Development
- New Hire Training
- Online Training
Accomplishments
- Assisted with the transition of the Equipment team from Astea to NES.
- Traveled to assist with the transition of the Matrix and Lab teams to NES.
- Preforms phone and workflow training for all new hires.
- Implemented training for the CXOne system.
Timeline
Equipment Team Lead
Henry Schein
07.2022 - Current
Equipment Coordinator
Henry Schein
08.2016 - 07.2022
Cake Decorator & Office Assistant
Art Eats Bakery
08.2015 - 08.2016
Manager
SUBWAY®Restaurants
08.2012 - 02.2016
Certificate of Completion - Lean Six Sigma - Yellow Belt Problem Solving & Imp
Greenville Technical College
Certificate of Completion - Personal Finance
Greenville Technical College
Certificate of Completion - Small Business Marketing of A Shoestring
Greenville Technical College
Associate of Applied Science - Business Management
Greenville Technical College