Ashley Neitzel
Watertown,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Marshfield Medical Center
11.2018 - Current
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing risk of future health complications.
- Oriented and trained new staff on proper procedures and policies.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians throughout day, scribing in fast-paced clinic seeing over 30 patients daily
- Implemented care and efficiency improvements to support and enhance office operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Floor Supervisor
Beaver Dam Country Club
06.2010 - 11.2020
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Created welcoming atmosphere, fostering loyal customer base and repeat business.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
CNA
Beaver Dam Community Hospitals
02.2014 - 02.2018
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
Education
Associate of Science - Medical Assistant
Moraine Park Technical Collage
Beaver Dam05.2018
Skills
- Dictation and Transcription
- Complex Problem-Solving
- Thrives in fast pace environments
- Motivated problem solver
- Skilled multitasking
- Time Management
- Patient Management
- Conflict Resolution Ability
- Team Management
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Timeline
Certified Medical Assistant
Marshfield Medical Center
11.2018 - Current
CNA
Beaver Dam Community Hospitals
02.2014 - 02.2018
Floor Supervisor
Beaver Dam Country Club
06.2010 - 11.2020
Associate of Science - Medical Assistant
Moraine Park Technical Collage