Ashley N. Garcia
Wells Fargo Bank, N.A.
Wayne,NJ
2027
years of professional experience
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Work History
Branch Manager II
- Processed customer transactions efficiently to support service excellence.
- Assisted customers with account inquiries by delivering accurate and timely information.
- Monitored cash drawer and addressed discrepancies to maintain accuracy.
- Collaborated with colleagues to streamline daily operations and enhance workflow efficiency.
- Educated customers about banking products and services to meet their financial needs.
- Resolved customer issues swiftly to promote satisfaction and loyalty.
Branch Manager I
- Processed customer transactions efficiently to support service delivery.
- Assisted customers with account inquiries by sharing accurate and timely information.
- Monitored cash drawer and addressed discrepancies to maintain accuracy.
- Collaborated with team members to enhance daily operations and streamline workflow.
- Informed customers about banking products and services to meet their financial needs.
- Resolved customer issues quickly to promote satisfaction and loyalty.
Service Manager I
- Processed customer transactions to assist in service delivery.
- Supported customers with account inquiries by providing timely and accurate information.
- Monitored cash drawer and resolved discrepancies to ensure accuracy.
- Collaborated with team members to improve daily operations and optimize workflow.
- Informed customers about banking products and services to address their financial needs.
- Addressed customer issues promptly to enhance satisfaction and loyalty.
Teller / Lead Teller
13 Years 1 Month- Processed customer transactions swiftly to enhance service delivery.
- Assisted customers with account inquiries by providing relevant and timely information.
- Monitored cash drawer and reconciled discrepancies to ensure accuracy.
- Collaborated with team members to improve daily operations and optimize workflow efficiency.
- Educated customers about banking products and services to fulfill their financial needs.
- Resolved customer issues promptly to encourage satisfaction and loyalty.
Education
Bachelor of Science - Business Administration
Skills
Support the District during leadership calls every week.
Ask for feedback from DM and partners on how I am communicating and presenting.
Supporting District manager with branch visit and execute on management cycle from beginning to end attain feedback from DM.
Lead DM lead branch manager meeting with DM support (Lead Skill practice sections with BM and provide feedback)
Support DM in district Business Review prep (observing completion of executive summary and observing branch manager assess strengths
areas of opportunities- high and low branches)
Gain feedback from Region Executive during Development Discussion on 02/20
Gain feedback from Business Growth Strategy Senior Manager during Development Discussion 05/04
Supporting the affluent strategy on a district level and helping improve outcome by identifying areas of opportunities with help more and engage more and supporting branch managers with manager routines to drive outcomes with RIA
new deposit and loan volume. Following up by doing field visits and setting up follow up calls to check in on progress.
Timeline
Teller / Lead Teller
Wells Fargo Bank, N.A.
07.2013 - CurrentRead More
Branch Manager II
Wells Fargo Bank
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Branch Manager I
Wells Fargo Bank
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Service Manager I
Wells Fargo Bank
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Montclair State University
Bachelor of Science from Business Administration
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