Ashley Ngo
Pearland,TX
Summary
Dedicated and hard working with over 4 years experience with customer service. With a focus of greeting clients while maintaining a time sensitive work-flow operating electronic systems and non electronic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inventory Associate
CarMax
11.2021 - 03.2023
- As an inventory associate I check in incoming vehicles,clean ,wash, and prep the customers cars
- Help check out vehicles to be loaded out
- Assist customers buying vehicles to be checked out
- Make sure the building was clean and organized.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
Marcos pizza Delivery Driver
Marco's Pizza
08.2020 - 10.2021
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Clean dining and cooking area
- Prepare dough and vegetables
- Wash and sanitize dishes
Crew Member
Wendy, Wendy's
10.2019 - 02.2020
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Pasadena Memorial High School
Associate’s - Forensic Science
San Jacinto Community College
08.2023
Skills
- Vendor Procurement
- Store Layouts
- Stockroom Maintenance
- Team Goals
- Customer Experience
- Loss Prevention Strategies
- Reporting Requirements
- Vehicle Inspection
Certification
November 2019 to Present
Food Handlers Certification for fast food.
Languages
Vietnamese
Native or Bilingual
Spanish
Limited Working
Timeline
Inventory Associate
CarMax
11.2021 - 03.2023
Marcos pizza Delivery Driver
Marco's Pizza
08.2020 - 10.2021
Crew Member
Wendy, Wendy's
10.2019 - 02.2020
High School Diploma -
Pasadena Memorial High School
Associate’s - Forensic Science
San Jacinto Community College