Ashley Nichols
Middletown,DE
Summary
- High Energy Sales Professional with experience developing product awareness through consultative sales. A proven performer with a track record of outperforming sales goals, delivering high levels of customer service, and achieving successful sales results built on key strength of:
- Consultative Sales Skills - experience and educating customers on improving their business needs.
- New Business Development/Territory Management - prospecting and building territory; identifying and capitalizing on opportunities, knowledge of sales cycles.
- Customer Retention/Relationship Building -Brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Account Executive
Thompson Safety
05.2023 - 06.2024
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Outside Sales Representative
UniFirst
11.2021 - 05.2023
- Responsible for New Business Development, managing a zip code based territory, and attainment of sales goals and quotas
- Completed 9-week intensive sales certification process including prospecting, brand extension, overcoming objectives, locating key individuals and closing deals
Tax Preparer
Journey Tax
01.2020 - 02.2023
- Identified potential tax credits and liabilities and ensured accurate and complete returns were filed in a timely manner
- Completed tax forms in accordance with policies and in compliance with legislation and regulations
Customer Service Coordinator
Alsco
11.2020 - 11.2021
- Coordinated flow of information within the Service Department, maintained call logs and files, and arranged deliveries
- Responded to all incoming calls
- Performed tasks such as upselling opportunities, problem resolutions, sales lead referrals, customer follow-ups and processing order requests
- Prepared and distributed welcome packets, renewals, service agreements, and weekly/monthly reports
Tele Sales Specialist
Waterlogic
04.2017 - 08.2020
- Contacted prospective customers via telephone or email to schedule appointments with our Field Sales Executives and educated them on our brand
- Maintained records of contacts and accounts
- Responsible for training new hires and presenting PowerPoints in regard to new scripts, new procedures, etc
- Worked mostly with converting cold leads and occasionally warm leads
- Experience with Salesforce
Education
Diploma -
Sterling High School
Somerdale, NJ06.2011
Skills
- Adaptability
- Customer Service
- Business Development
- Time Management
- Territory Management
- Sales Quota Achievement
- Lead Generation
- Call center experience
- CRM Software
Timeline
Account Executive
Thompson Safety
05.2023 - 06.2024
Outside Sales Representative
UniFirst
11.2021 - 05.2023
Customer Service Coordinator
Alsco
11.2020 - 11.2021
Tax Preparer
Journey Tax
01.2020 - 02.2023
Tele Sales Specialist
Waterlogic
04.2017 - 08.2020
Diploma -
Sterling High School
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