Francisco Martinez JR
San Antonio,TX
Summary
Dynamic Account Executive with proven success at Thompson Safety in driving new business through strategic cold calling and CRM utilization. Adept at relationship building and team management, I excel in enhancing customer satisfaction and loyalty, leveraging strong communication skills to achieve sales targets and foster brand awareness.
Overview
3
3
years of professional experience
Work History
Account Executive
Thompson Safety
San Antonio, TX
07.2025 - Current
- The First Aid & Safety Account Executive is responsible for increasing new business sales within a protected sales territory.
- Generate new business opportunities through phone blocking, cold calling and following up on leads from various lead generation tools.
- Utilize Customer Relationship Management (CRM) technology to document activity and track results.
- Assist in marketing programs/initiatives to build brand awareness.
District Manager
Alsco Uniforms
San Antonio, TX
03.2024 - 07.2025
- The District Manager is responsible for leading and managing a team of Route Sales Representatives (RSRs) to achieve high productivity and excellent customer service.
- Team Development: Train and motivate the team through regular meetings, daily check-ins, route rides, and fostering a positive work environment. Build strong relationships with each RSR to enhance team performance.
- Customer Service: Ensure exceptional customer service by conducting visits, audits, solving problems, and maintaining open communication. Negotiate with customers to secure loyalty and satisfaction.
- Retention and Growth: Drive district performance by soliciting new customers, up-selling/cross-selling products, and ensuring a profitable product mix. Monitor competitive activity, manage promotions and contests, and sustain strong customer relationships.
- Leadership and Communication: Guide the district to success by communicating changes and policies, overseeing route organization, projecting a professional image, and collaborating with other branch departments.
Educator
lululemon
San Antonio, TX
05.2023 - 03.2025
- Interact with guests to ensure a great guest experience in a manner that values guests' time.
- Assess guests' needs to provide customized, effective purchase, and return solutions, and support.
- Provide technical product education by articulating the value and benefits of the product.
- Flexibility: Adapt to various tasks and responsibilities, demonstrating versatility in all aspects of the role.
Operations Management Trainee
Alsco Uniforms
San Antonio, TX
09.2023 - 03.2024
- As an Operations Management Trainee, I assisted in managing daily operations and worked closely with managers to implement organizational plans.
- Daily Operations, where I collaborated with managers to plan and oversee daily activities, ensuring smooth operational flow.
- Customer Service, I used product knowledge to inform and assist customers, fostering trust and building strong relationships.
- Operational Oversight, I Monitored and supported various operational processes to ensure efficiency and adherence to company standards.
Valet Parking Attendant
PMC
San Antonio, TX
11.2022 - 04.2023
- As a valet parking attendant my job responsibilities included:
- Parking vehicles in a safe spot in a timely manner.
- Organization of several keys in lock box.
- Manage traffic and obstacles with customers vehicles.
- Ensure customer trust and efficiency in retrieving their vehicles.
Education
Bachelor of Science - Kinesiology
Our Lady of the Lake University
San Antonio, TX07.2023
High school diploma -
South San Antonio High School
San Antonio, TX05.2019
Skills
- Customer service
- Communication skills
- Operations Management
- Conflict resolution
- Outbound calling
- Relationship building
- Time management
- Team Management
- Organizational Skills
- Leadership
- Sales strategy
- CRM technology
Timeline
Account Executive
Thompson Safety
07.2025 - Current
District Manager
Alsco Uniforms
03.2024 - 07.2025
Operations Management Trainee
Alsco Uniforms
09.2023 - 03.2024
Educator
lululemon
05.2023 - 03.2025
Valet Parking Attendant
PMC
11.2022 - 04.2023
Bachelor of Science - Kinesiology
Our Lady of the Lake University
High school diploma -
South San Antonio High School