Ashley Nikki Hefner
Bridgeport,WV
Summary
Dynamic sales professional with a proven track record of motivating teams and driving results. Exhibits exceptional efficiency and effectiveness in high-pressure, fast-paced environments, consistently exceeding targets and expectations. Seeking to leverage skills in a stable office setting that promotes growth and long-term career development. Committed to contributing to team success while enhancing overall organizational performance.
Overview
23
23
years of professional experience
Work History
Assistant Toddler Teacher
Cubby's Daycare
03.2019 - Current
- Assisting the lead teacher by guiding children through self-directed activities, communicating with parents about children's needs, behavior and development.
- Demonstrating excellent service to families and children. Coordinating with all other staff using a team approach.
Licensed Sales Producer
Heritage Insurance Agency-Flatwoods, WV
Flatwoods, WV
10.2014 - 09.2016
- Streamlined office operations by assessing client requirements, managing policy servicing, and delivering exceptional customer service in a well-organized setting.
Associate Agent
GJ Garton Insurance Agency-Weston, WV
Weston, WV
03.2010 - 03.2014
- Assisted clients in identifying needs and addressing current policy concerns. Supported property and casualty sales initiatives. Maintained an organized workspace while delivering exceptional customer service.
Associate Agent
Stover Insurance Agency-Weston, WV
Weston, WV
10.2008 - 03.2010
- Achieved high client satisfaction by effectively analyzing needs and servicing existing policies. Drove property and casualty sales through proactive engagement. Streamlined work processes to maintain organization and deliver outstanding customer service in tag and title tasks.
Secretary
House Doctor/Pleasant Day Child Development Center-Weston, WV
Weston, WV
10.2007 - 10.2008
- Achieved accurate payroll processing and efficient management of accounts payable/receivable. Delivered timely preparation of quarterly and year-end 941 tax forms. Streamlined banking transactions and customer billing through QuickBooks. Completed all bill payments on schedule for both businesses. Enhanced billing efficiency for WV EIS food program and Mountain Heart daycare services.
Sales Representative
Buckhannon Auto Mall-Buckhannon, WV
Buckhannon, WV
08.2006 - 10.2007
- Achieved high customer satisfaction by effectively presenting and demonstrating automobiles. Enhanced customer understanding of product offerings through informative interactions. Contributed to successful sales closures by preparing accurate customer statements.
Sales Associate/Teller
United Bank-Weston, WV
Weston, WV
05.2003 - 08.2006
- Executed teller transactions with precision and accuracy. Supported balancing of vault and bill machines. Assisted in approving money orders and certified checks. Prepared loan applications efficiently. Organized weekly money transfers to and from federal reserves. Facilitated sales of checking, savings, CDs, and IRAs. Delivered exceptional customer service to clients.
Skills
- Reliable, self-motivated, honest, well organized, able to meet deadlines, strong communication skills and phone etiquette, confident in making independent decisions, detail oriented, proficient in computer applications, capable of learning new things, team player
Timeline
Assistant Toddler Teacher
Cubby's Daycare
03.2019 - Current
Licensed Sales Producer
Heritage Insurance Agency-Flatwoods, WV
10.2014 - 09.2016
Associate Agent
GJ Garton Insurance Agency-Weston, WV
03.2010 - 03.2014
Associate Agent
Stover Insurance Agency-Weston, WV
10.2008 - 03.2010
Secretary
House Doctor/Pleasant Day Child Development Center-Weston, WV
10.2007 - 10.2008
Sales Representative
Buckhannon Auto Mall-Buckhannon, WV
08.2006 - 10.2007
Sales Associate/Teller
United Bank-Weston, WV
05.2003 - 08.2006