Ashley Noriega
Tampa,FL
Summary
Dynamic professional with a strong background in risk assessment and client relationship management. Proven ability to make accurate compliance decisions in fast-paced environments. Committed to enhancing client satisfaction and driving positive business outcomes.
Overview
2027
2027
years of professional experience
Work History
Loan Originator
Mortgage Broker
Tampa , FL
2019 - Current
- Cultivated and maintained professional relationships to generate new business.
- Reviewed and analyzed financial documentation to assess client qualifications for loan placement.
- Ensured clear communication with all parties throughout the loan process while meeting deadlines for a timely closing.
- Organized client files to ensure compliance with policies and federal regulations.
- Trained new employees on guidelines and process to ensure accuracy for underwriting approvals.
- Provided insights and support to empower team members in overcoming challenges.
- Resolved customer inquiries and complaints that required management-level escalation.
Underwriter II
USAA Federal Savings Bank
Tampa, Florida
2012 - 2018
- Evaluated client creditworthiness by analyzing financial records and statements.
- Interpreted underwriting guidelines to assess risks in alignment with company policies.
- Maintained current knowledge of industry trends, regulations, and compliance requirements.
- Managed workload effectively to ensure timely decision-making to meet daily quota.
Account Manager for Southwest Florida
Taylor Bean & Whitaker Mortgage Corporation
Tampa, FL
2003 - 2009
- Established and managed client relationships, enhancing satisfaction and driving retention.
- Coordinated with internal teams to ensure timely delivery of products and services, improving client experience.
- Organized and presented formal education sessions to penetrate new markets and acquire clients.
- Developed marketing materials to promote mortgage products effectively.
- Attended trade shows and conferences as a representative of the company.
Education
Associate of Arts -
Hillsborough Community College
Tampa, FLSkills
- Risk assessment
- Client management
- Time management
- Organized
- Analytical
- Motivated-Result Driven
Timeline
Loan Originator
Mortgage Broker
2019 - Current
Underwriter II
USAA Federal Savings Bank
2012 - 2018
Account Manager for Southwest Florida
Taylor Bean & Whitaker Mortgage Corporation
2003 - 2009
Associate of Arts -
Hillsborough Community College