Ashley Norton
LaFayette,GA
Summary
I am a passionate respiratory care student trained to assess and treat patients with breathing challenges. I am a patient problem-solver with excellent communication skills who works well with the medical team and can educate patients on how to administer respiratory treatments.
Overview
8
8
years of professional experience
Work History
Head Teller
FNB Bank
12.2015 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate transaction services.
- Mentored junior tellers, fostering professional development and growth within the team.
- Ensured a secure working environment by adhering to strict security protocols and conducting regular audits.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Maintained up-to-date knowledge of banking policies, procedures, and regulatory requirements for practical guidance of team members and clients alike.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
Bank Teller
United Community Bank
01.2013 - 11.2015
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
Education
Associate of Applied Science - Respiratory Therapy
Georgia Northwestern Technical College
Rome, GA05.2024
Master of Cosmetology - Cosmetology
Lanier Technical College
Dawsonville, GA05.2014
Skills
- Staff Management
- Quality Control
- Effective communication
- Problem-solving abilities
- Customer service excellence
- Organization and planning
- Attention to detail
- Positive Attitude
- Punctual and Reliable
References
Joan Jones / Former Coworker / (423) 316-4038
Kimberly Temple / Respiratory Therapy Instructor / (706) 802-5030
Timeline
Head Teller
FNB Bank
12.2015 - 02.2021
Bank Teller
United Community Bank
01.2013 - 11.2015
Associate of Applied Science - Respiratory Therapy
Georgia Northwestern Technical College
Master of Cosmetology - Cosmetology
Lanier Technical College
Similar Profiles
Alfred BimhaAlfred Bimha
Learning Specialist at FNB BankLearning Specialist at FNB Bank
Meredith MillesonMeredith Milleson
Customer Service Representative/Bank Teller at FNB Bank, IncCustomer Service Representative/Bank Teller at FNB Bank, Inc
Chonya HamweendoChonya Hamweendo
Sales and Service Consultant at First National Bank, FNBSales and Service Consultant at First National Bank, FNB