Ashley O'Connor
Rutland
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Always up for the challenge and willing to learn new tasks.
Overview
17
17
years of professional experience
Work History
Waitress
Mountain Top Inn and Resort
04.2013 - Current
- At the Mountain Top, I am a waitress in their dining room
- I am in charge of taking care of customers from start to finish by putting food orders in, making sure they are taken care of throughout their dining experience and cashing them out when they are finished with their meals
- I managed the dining room from September 2022-March 2023 where I was in charge of answering the phone, making reservations and making sure there is adequate space to put reservations in without overbooking, talking to guests and making sure their experience is going well and also problem solving when it isn't
- I am good at multitasking and problem solving in any situations that are to arise.
Paraeducator
Rutland Northeast Supervisory Union
08.2018 - 06.2024
- While working for RNESU I worked at Lothrop Elementary working as a one on one Paraeducator
- With this job I worked with one student who needed some extra help with day to day duties along with helping with school work
- This includes making sure they are on task, and planning their day out so they know what to expect
- I went from being a fulltime paraeducator to being a Substitute in August 2021
- While doing that job I was moved around to different classrooms when my help was needed, sometimes numerous times in a day.
Personal Care Attendant
Aris Solutions
06.2013 - 08.2018
- At Aris Solutions, I worked in a private home working with special needs clients
- While at the home I put supplies away, help with personal care, offer companionship for the clients, and run errands when necessary.
Bar Manager/Bartender
Cassidy's Hilltop Tavern
08.2007 - 04.2013
- At the Hilltop, I started as a bartender and got promoted to Bar Manager in May 2008
- As a manager I was in charge of training new employees, making and picking up beer and liquor orders, and planning events
- Along with these duties, I interacted with the customers, serving drinks, and collecting payment and making change
- Each shift you are in charge of opening and closing the bar and depositing the money for the day.
Education
Associates Degree in Liberal Arts conferred June 2015 -
Community College of Vermont
Rutland, Vermont01.2015
Degree conferred June 2004 -
Rutland High School
Rutland, Vermont06.2004
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Hospitality service expertise
- Handling Complaints
- Payment Processing
- Service prioritization
- Memory retention
- Complex Problem-Solving
- Accurate money handling
References
Jordan Redd-Bohn, (802)683-7767
Roberta Brown-O'Connor, (607)221-6637
Justin Tiedemann, (802)855-3964
Timeline
Paraeducator
Rutland Northeast Supervisory Union
08.2018 - 06.2024
Personal Care Attendant
Aris Solutions
06.2013 - 08.2018
Waitress
Mountain Top Inn and Resort
04.2013 - Current
Bar Manager/Bartender
Cassidy's Hilltop Tavern
08.2007 - 04.2013
Associates Degree in Liberal Arts conferred June 2015 -
Community College of Vermont
Degree conferred June 2004 -
Rutland High School
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