Summary
Overview
Work History
Education
Skills
Professional Licenses
Timeline
Generic

Ashley Oliva

Longwood,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Financial Service Representative

Charles Schwab & Co
10.2023 - Current
  • Place trades, money movement, and account adjustments accurately for clients while working effectively in fast-paced environments.
  • Educate clients on use of trading platforms and website, types of investment options and various account types.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help clients.


Customer Service Representative

Aspire Lifestyles (American Express)
04.2019 - 09.2021
  • Promptly tend to American Express card members requests to book all leisure travel, and excursions, coordinate itineraries, and gift purchasing
  • Correspond accurately with card members and vendors via email and chat
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Massage Therapist

Privai Wellness & Spa
06.2018 - 04.2019
  • Designed specific massage therapy sessions based on clients individual needs
  • Kept inventory of all products necessary to perform all treatments
  • Restock and closing duties

Massage Therapist

Tranquility Found Inc
11.2012 - 08.2017
  • Designed specific massage therapy sessions based on client needs
  • Kept inventory of all products necessary to perform all treatments

Education

Associates of Arts -

Valencia College
01.2018

LMT -

Florida College of Natural Health
01.2009

Associates of Science - Medical Assistant

FMU
01.2007

Skills

-Friendly, Positive Attitude

-Teamwork and Collaboration

Excellent Customer Service

-Problem-Solving

-Dependable and Responsible

-Excellent Verbal and Written Communication

Professional Licenses


  • Florida 2-15 Health, Life, Variable Annuity License- 2021
  • SIE -2023
  • Series 7 License- 2024
  • Series 63 License- 2024

Timeline

Financial Service Representative

Charles Schwab & Co
10.2023 - Current

Customer Service Representative

Aspire Lifestyles (American Express)
04.2019 - 09.2021

Massage Therapist

Privai Wellness & Spa
06.2018 - 04.2019

Massage Therapist

Tranquility Found Inc
11.2012 - 08.2017

LMT -

Florida College of Natural Health

Associates of Science - Medical Assistant

FMU

Associates of Arts -

Valencia College
Ashley Oliva