Ashley Olivares

• I was able to perform each role at Cinemark. Starting at the concession stand where I'd assist guests with essentials.
• Then moved on to the register where I would handle transactions. Also worked in box office with ticket sales and answering all phone calls averaging about 50 calls and resolved any questions or concerns.

• As a front desk agent I would conduct the check-in process and gave all information needed so guests were well- informed. I would answer phone calls for any Information or questions guests had. I helped provide the best rate possible to insure reservations for guests. Also worked with housekeeping with maintaining cleanliness.

• I was responsible for obtaining membership sales. Communicated with potential members to help clarity any questions.
• I would also make as many as 20+ phone calls a day to prospects to gather information and connect with them to help them be ready to become a better versions of themselves and join Pilates.

• Maintained a safe working environment through proper use of cleaning products and equipment.
• Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
• Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
• Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Experience in housekeeping and maid services. Responsible for maintaining cleanliness and organization of residential high value homes. Contributed to home owners satisfaction through attentive service in hospitality settings. Executed full dinner service including meal preparation, serving, and table preparation.