Hospital Unit Coordinator/Certified Nursing Assistant Kadlec Regional Medical Center
Richland, WA
04.2009 - Current
Streamlined patient admissions by efficiently managing and organizing medical records.
Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
Prioritized safe care for patients, staff and visitors.
Responded to patient call lights to expedite appropriate follow-through.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
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