Summary
Overview
Work History
Education
Skills
Timeline
background-images

Ashley Ordway

Corpus Christi,TX

Summary

Dynamic Beauty Advisor with a proven track record at Sephora, excelling in customer service and organization. Enhanced sales through effective upselling and cross-selling, while fostering client relationships that improved satisfaction. Skilled in cash handling and adept at multitasking, ensuring a seamless shopping experience and maintaining an engaging product display.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sephora
08.2014 - 11.2016
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Guest Service Representative

European Wax Center
01.2014 - 05.2015
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Assistant Manager

Garage Clothing Store
01.2011 - 02.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Bachelors Of Science - Fashion Merchandising & Business Administration

Texas State University
San Marcos, TX
12.2009

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Attention to detail
  • Paperwork management

Timeline

Beauty Advisor

Sephora
08.2014 - 11.2016

Guest Service Representative

European Wax Center
01.2014 - 05.2015

Assistant Manager

Garage Clothing Store
01.2011 - 02.2013

Bachelors Of Science - Fashion Merchandising & Business Administration

Texas State University

Similar Profiles

CREATE PROFILE
Ashley Ordway