Ashley Orock
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
The Cleaning Authority
St. Louis, MO
02.2024 - Current
- Sweep, mop, vacuum, and polish floors in living spaces, kitchens, and bathrooms
- Dust and wipe down furniture, shelves, windowsills, and other surfaces
- Clean and sanitize bathrooms, including toilets, sinks, showers, and tubs
- Wash and disinfect kitchen surfaces, including countertops, sinks, and stovetops
- Empty trash bins and replace liners
- Arrive on time and maintain a consistent schedule
- Maintain a professional and respectful attitude while working in private homes
- Ensure all cleaning equipment is clean, well-maintained, and stored properly
- Respect clients' privacy and adhere to confidentiality standards
Caregiver
Medicaid
St Louis, MO
07.2019 - 04.2022
- Help with activities of daily living (ADLs) such as bathing, grooming, dressing, and toileting
- Assist with mobility, transfers, and walking (including the use of wheelchairs or walkers)
- Monitor and assist with medication reminders or administration (as allowed by law)
- Support clients with incontinence care and hygiene needs
- Prepare and serve meals according to dietary restrictions and preferences
- Assist with feeding if the client has physical or cognitive limitations
- Encourage proper hydration and monitor food intake
- Monitor vital signs (if trained) and watch for symptoms of illness or injury
- Keep records of care provided and report changes to supervisors or family members
- Follow care plans developed by healthcare professionals or case managers
Team Member
CVS Health
St. Louis, MO
06.2019 - 07.2021
- Greet and assist patients or customers in a professional and friendly manner
- Support the pharmacy team with day-to-day operations
- Accurately enter patient information and prescription data into CVS systems
- Handle prescription pick-up and drop-off, ensuring HIPAA compliance
- Maintain confidentiality of patient records and personal information
- Follow CVS Health policies and state/federal regulations (e.g., HIPAA, OSHA)
- Stay updated on health protocols and medication safety guidelines
- Assist with COVID-19 testing or vaccination efforts if trained and assigned
Cashier
Dollar Tree
St. Louis, MO
03.2018 - 05.2019
- Operate cash registers, POS systems, or self-checkout terminals
- Handle cash, credit/debit card, gift card, and mobile payments accurately
- Issue receipts, refunds, and change to customers
- Process returns and exchanges following store policies
- Balance the cash drawer at the beginning and end of each shift
- Maintain a clean, organized checkout area
- Restock merchandise and impulse items near the register
- Report pricing errors, damaged goods, or customer concerns to management
Education
No Degree - Psychology
Lincoln University
Missouri City, MO01.2023
High School Diploma -
Fox High School
Missouri City, MO05-2019
Skills
- Residential Cleaning (1 year)
- Inside sales
- Microsoft Office
- Microsoft Word
- Customer service
- Microsoft Excel
- Time management
- Organizational skills
- Detailing
- Microsoft Powerpoint
- Management
- Sanitation
- Vital Care
- Microsoft Outlook
- Leadership
- Analysis skills
- Computer skills
- English
- Efficiency
- Communication skills
- Typing
- Cleaning Experience
- Cash register (6 years)
- Problem solving
- Hospitality
Certification
Driver's License
Timeline
Cleaner
The Cleaning Authority
02.2024 - Current
Caregiver
Medicaid
07.2019 - 04.2022
Team Member
CVS Health
06.2019 - 07.2021
Cashier
Dollar Tree
03.2018 - 05.2019
No Degree - Psychology
Lincoln University
High School Diploma -
Fox High School