Oliver Lade
Milwaukee,WI
Summary
Dedicated and detail-oriented professional with a strong work ethic. Demonstrated ability to efficiently and accurately complete tasks on the first attempt. Proactive in seeking assistance when needed. Known for fostering solid relationships with customers and colleagues. Charismatic team member committed to delivering exceptional results. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barback
90s2k Cafe
Milwaukee, WI
09.2024 - Current
- Restocked ice and prepared garnishes for drinks.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Responded to customer requests promptly and professionally.
- Maintained a clean work environment by sweeping floors and disposing of trash.
Server/Waiter/Prep Cook
Compass Group
Milwaukee, WI
06.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Barback
LaCage
Milwaukee, WI
06.2024 - 09.2024
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Responded to customer requests promptly and professionally.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
- Performed opening duties such as setting up supplies needed for service.
- Set up glassware for customers in anticipation of drink orders.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Restocked ice and prepared garnishes for drinks.
Cook/Prep
Morrison Living
Milwaukee, WI
03.2024 - 07.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Server/Waiter
Cafe Hollander
Mequon, WI
11.2022 - 04.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
Landscaper
Leaf Land Landscape & Design
Cedarburg, WI
08.2022 - 09.2022
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Applied fertilizers and pesticides according to safety regulations.
- Transported plants, turf and other materials to designated areas for installation.
- Inspected property for signs of damage or infestation from pests or weeds.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Laid sod on prepared surfaces for a finished look of the landscape design.
Cleaning Technician
Stanley Steemer
West Allis, WI
07.2022 - 08.2022
- Cleaned and sanitized carpets, rugs, furniture, upholstery, mattresses, and other surfaces using steam cleaning equipment.
- Performed pre-inspection of areas to be cleaned to determine appropriate cleaning method.
- Assessed condition of carpets and upholstery to determine type of treatment required.
- Mixed and applied detergents, disinfectants, deodorizers and other solutions according to manufacturer's instructions.
- Used various attachments to access hard-to-reach areas for thorough cleaning.
- Vacuumed carpets prior to steam cleaning process in order to remove loose dirt particles.
- Polished wood flooring using an electric polisher.
- Maintained a safe working environment by adhering to safety protocols.
- Inspected equipment regularly to ensure it is functioning properly.
Shift Leader
Crumbl Cookies Franchises
Sheboygan, WI
03.2022 - 07.2022
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Scheduled team members for shifts based on business needs and customer demand.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Maintained an organized work environment by delegating tasks to staff as needed.
Warehouse Associate
Sartori Whey
Plymouth, WI
02.2022 - 07.2022
- Received, inspected, and documented incoming shipments of products
- Efficiently organized and maintained inventory in accordance with company standards
- Utilized forklifts and other equipment to safely transport materials within the warehouse
- Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
- Collaborated with team members to complete daily tasks in a timely manner
- Performed regular quality checks on products to ensure they met specifications
- Maintained a clean and organized work area, promoting safety and efficiency
- Followed all safety protocols and procedures while operating machinery or handling hazardous materials
- Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Amazon Fulfillment Associate
Amazon
Mount Pleasant, WI
12.2021 - 01.2022
- Sort packages for deliveries
- Efficiently picked and packed customer orders in a fast-paced warehouse environment
- Utilized handheld scanners to scan barcodes and ensure correct item selection for each order
- Assisted in organizing and maintaining the layout of the warehouse for optimal efficiency
- Followed safety protocols at all times, including wearing appropriate protective gear and reporting any hazards or incidents immediately
Barista
Starbucks
Fox Point, WI
04.2021 - 12.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Team Member
Culver's
Sheboygan, WI
12.2020 - 03.2021
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Monitored food distribution to ensure that meals were delivered on time and at proper temperatures.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI08.2024
Skills
- Customer Service (6 years)
- Organizational Skills (8 years)
- Cashiering (3 years)
- Food Service (5 years)
- Packaging (2 years)
- Manufacturing (5 years)
- Cleaning Experience (5 years)
- Food Safety (6 years)
- Sales (6 years)
- Communication skills (6 years)
- Residential Cleaning (1 year)
- Commercial Cleaning (1 year)
- Management (1 year)
- Barista experience (1 year)
- Serving (3 Years)
- English (10 years)
- Time management
- Communication skills
- FDA regulations
- Quality control
Certification
- Driver's License May 2022 to August 2028
- Forklift Certification
- First Aid Certification June 2024 to Present Completed my first-aid and choking course through UW-Green Bay
- Fire Safety Certification May 2024 to Present Completed my fire safety course through UW-Green Bay.
- Standard Precautions Certification May 2024 to Present Completed my standard precautions course through UW-Green Bay.
- Medication Administration Certification June 2024 to Present Completed my medication administration course through UW-Green Bay.
- Pallet Jack Certification
- CDL A
References
References available upon request.
Assessments
- Interstate truck driving - Completed May 2024 Regulations and safe driving practices for long-distance trucking Full results: Completed
- Mechanical knowledge – Proficient May 2024 Understanding and applying mechanical concepts and processes Full results: Proficient
- Work style: Reliability – Proficient October 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Business math – Proficient January 2022 Using basic math to solve problems in a business context Full results: Proficient
- Retail customer service – Proficient January 2022 Responding to customer situations in a retail setting Full results: Proficient
- Supervisory skills: Motivating & assessing employees – Proficient November 2020 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
- Automotive maintenance – Proficient May 2024 Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
- Warehouse safety – Proficient May 2024 Using safe practices in a warehouse setting Full results: Proficient
- Work style: Reliability – Proficient January 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Food service: Customer situations – Proficient March 2023 Identifying and addressing customer needs in a food service setting Full results: Proficient
- Business math – Proficient May 2024 Using basic math to solve problems in a business context Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Barback
90s2k Cafe
09.2024 - Current
Barback
LaCage
06.2024 - 09.2024
Cook/Prep
Morrison Living
03.2024 - 07.2024
Server/Waiter/Prep Cook
Compass Group
06.2023 - Current
Server/Waiter
Cafe Hollander
11.2022 - 04.2023
Landscaper
Leaf Land Landscape & Design
08.2022 - 09.2022
Cleaning Technician
Stanley Steemer
07.2022 - 08.2022
Shift Leader
Crumbl Cookies Franchises
03.2022 - 07.2022
Warehouse Associate
Sartori Whey
02.2022 - 07.2022
Amazon Fulfillment Associate
Amazon
12.2021 - 01.2022
Barista
Starbucks
04.2021 - 12.2021
Team Member
Culver's
12.2020 - 03.2021
GED -
Milwaukee Area Technical College
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