ASHLEY ORTEGA
Pflugerville
Summary
Recent High School graduate with some work experience. Equipped with an eagerness to grow within the workforce I am coachable with a positive learning style. Using excellent analytical skills and a fresh perspective, I will strive to provide value within a team environment.
Overview
13
13
years of professional experience
Work History
Leasing Consultant
Griffisresidential
10.2024 - 01.2026
- Guided prospective tenants through property tours, highlighting key features and community amenities.
- Facilitated lease agreements by ensuring compliance with company policies and local regulations.
- Developed marketing strategies to attract new residents, utilizing online platforms and community events.
- Coordinated resident relations initiatives to enhance tenant satisfaction and community engagement.
- Analyzed market trends to optimize pricing strategies and improve occupancy rates across properties.
- Collaborated with maintenance teams to address tenant concerns promptly, fostering positive living experiences.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Key Holder
Mister Car Wash
10.2023 - 10.2024
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on sales techniques and customer service excellence.
- Managed cash handling processes, maintaining accurate financial records and reports.
- Implemented inventory management practices, optimizing stock levels to reduce shrinkage.
- Conducted opening and closing procedures, ensuring store readiness for business operations.
- Analyzed sales data to identify trends, driving strategic merchandise placement decisions.
- Enhanced customer experience through proactive engagement and conflict resolution strategies.
Office Assistant
FATHOM5
08.2022 - 02.2023
- Facilitated all incoming calls and routed to appropriate recipient.
- Responsible for greeting in person guests and presenting a warm and professional environment for them.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Managed business records with data entry process.
- Offered clerical support to office team members by managing correspondence and tracking related documentation.
- Maintained office supply levels, anticipated needs and placed orders for appropriate stock.
- Communicated with customers, employees and vendors from a customer service escalations and resolution perspective.
Caregiver
Leo & Christina Baray's Residence
06.2020 - 06.2021
- Responsible for the daily care for two children (ages 2 & 8)
- Managed childcare and household duties.
- Focused on safety as a number one priority.
- Communicated and maintained daily routines and events.
Volunteer
Shoreline Church
06.2013 - 06.2018
- Performed various administrative and clerical tasks as needed.
- Served as a support for the entire office staff in an administrative capacity.
- Provided customer service when needed.
Education
2022Highschool Degree -
Hendrickson Highschool
Pflugerville, Texas01-2022
Skills
- Project coordination
- Administration and Enablement
- Purchasing
- Time management & Scheduling
- Microsoft Office Experience
Timeline
Leasing Consultant
Griffisresidential
10.2024 - 01.2026
Key Holder
Mister Car Wash
10.2023 - 10.2024
Office Assistant
FATHOM5
08.2022 - 02.2023
Caregiver
Leo & Christina Baray's Residence
06.2020 - 06.2021
Volunteer
Shoreline Church
06.2013 - 06.2018
2022Highschool Degree -
Hendrickson Highschool