Ashley Padilla
Dallas,TX
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
Language
6
6
years of professional experience
Work History
Receptionist
Great Smiles Dental
Mesquite, Tx
03.2026 - Current
Supervisor/Detail worker
Americas Auto Auction
Dallas, TEXAS
03.2024 - 03.2026
- Supervised daily operations and assigned tasks across team shifts.
- Directed and supervised team of 15 employees in daily operations.
- Coordinated lot staff, drivers, and clerks across daily America's Auto Auction activity.
- Supervised auction floor operations during vehicle intake, staging, and sale preparation.
- Trained new staff on procedures, safety rules, and workplace expectations.
- Monitored employee performance and corrected work quality issues.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated schedules, breaks, and coverage with management support.
- Enforced company policies and maintained a safe work environment.
- Reviewed completed work and resolved production or service problems.
- Reviewed vehicle condition reports and verified inventory details before auction lanes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Communicated instructions clearly between staff, supervisors, and customers.
- Documented attendance, incidents, and daily operational updates.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Complied with company policies, objectives and communication goals.
Retail Sales Associate
Sun mobile phone store
Mesquite, Tx
06.2020 - 12.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Assisted customers with mobile phone selection, plan details, and accessory recommendations.
- Explained device features, warranties, and service options in Sun mobile phone store.
- Processed sales transactions, returns, and exchanges using point-of-sale systems.
- Resolved customer questions about billing, coverage, and account changes.
- Set up phones, activated SIM cards, and handled basic device configurations.
- Maintained organized displays of phones, chargers, cases, and promotional materials.
- Managed inventory checks, restocking, and stockroom organization for mobile accessories.
- Supported Sun mobile phone store team with opening, closing, and daily sales tasks.
- Helped customers by answering questions and locating merchandise.
- Applied wax, sealants, and protectants to finished surfaces.
- Moved vehicles safely through dealership detailing bays and service areas.
- Coordinated detailing tasks with service advisors and sales staff.
- Maintained detailing supplies, equipment, and work areas for auto dealership operations.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Inspected vehicle to verify pristine appearance for customer.
- Assisted in training new detailers on techniques and company procedures.
Education
DallasCanAcademy
Dallas, TXSkills
- Front desk operations
- Customer service
- Phone system management
- Visitor screening
- Calendar management
- Data entry
- Document organization
- Office administration
- Staff scheduling
- Telephone skills
- PC proficient
- Multi-task
- Problem solving
- Conflict resolution
- Customer-centric attitude
- Hard worker
Languages
Spanish
Professional
Timeline
Receptionist
Great Smiles Dental
03.2026 - Current
Supervisor/Detail worker
Americas Auto Auction
03.2024 - 03.2026
Retail Sales Associate
Sun mobile phone store
06.2020 - 12.2022
DallasCanAcademy