Ashley Paradiso
Patchogue
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Supervisor
National Amusements
09.2024 - Current
- Handle general inquires from customers both in person and over the telephone.
- Motivate staff to upsell, and suggestive sell-in order to help the company's overall per capita.
- Cash up all employees at the end of their shifts and deposit profits.
- Supervise staff across all departments, to ensure proper safety protocols are being implemented.
Manager of Cinema Operations
National Amusements
03.2022 - 09.2024
- Maintained professional, and organized environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Handled customer complaints, questions and general inquires.
- Built shows on the theater management system to ensure movies began ontime with no conflicts.
- Conducted weekly inventory counts, and placed orders based on stock levels and business needs.
Bartender
National Amusements
12.2015 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Handheld/Concession Attendant
National Amusements
10.2014 - 12.2015
- Worked well under pressure to quickly and accurately take and deliver a customer's order before their movie.
- Performed both opening and closing procedures to ensure smooth operation for all shifts.
- Cashed up and accurately counted out profits from my shift before turning it into the Manager on duty.
Usher
National Amusements
06.2014 - 10.2014
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Scanned Customer's tickets and directed them to the proper auditorium for their movie.
- Made sure all auditoriums were cleaned promptly after each film, and prior to the start of the next.
Education
High School Diploma -
Patchogue Medford High School
Medford, NY06-2012
Skills
- Attention to detail
- Verbal and written communication
- Safety protocols
- Cash Handling
Certification
- NYS Etips certified
- Food Manager certified through Suffolk County.
Timeline
Staff Supervisor
National Amusements
09.2024 - Current
Manager of Cinema Operations
National Amusements
03.2022 - 09.2024
Bartender
National Amusements
12.2015 - 02.2020
Handheld/Concession Attendant
National Amusements
10.2014 - 12.2015
Usher
National Amusements
06.2014 - 10.2014
High School Diploma -
Patchogue Medford High School
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